Sequiah King
Vidalia,GA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
General Manager
KFC Taco Bell
Jefferson, GA
03.2018 - 04.2020
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Assistant General Manager
Taco Bell
Claxton, GA
01.2017 - 01.2018
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Prepared weekly schedules for staff members based on their availability.
Crew Member
Zaxbys
Vidalia, GA
09.2008 - 03.2010
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Education
Associate of Science - Health Sciences
South College
Knoxville, TN07-2023
Certificate - Phlebotomy
Athens Technical College
Athens, GA04-2021
Skills
- Workflow Planning
- Process Automation
- Sales
- Project Management
- Schedule Management
- Budgeting and Cost Control
- Top Talent Recruiting, Hiring, and Retention
- Motivation
- Team Leadership
- Labor Cost Controls
- Staffing
- Leadership
- Staff Training and Development
- Passion for leadership
Timeline
General Manager
KFC Taco Bell
03.2018 - 04.2020
Assistant General Manager
Taco Bell
01.2017 - 01.2018
Crew Member
Zaxbys
09.2008 - 03.2010
Associate of Science - Health Sciences
South College
Certificate - Phlebotomy
Athens Technical College
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