Sequita Pounder
Brooklyn
Summary
Experienced in highlighting the organization, its vision and its mission with dedicated outreach. Skilled at leading tours, handling requests and maintaining open, positive communication with members of the public.
Enthusiastic Community Associate offering many years of experience in administrative, accounting and program support roles. Talented at collecting, analyzing and modeling data, managing schedules, and promoting positive customer relations. Dedicated to process and policy improvements with passion for increasing service efficiency and quality.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Community Associate
Dream inc
Brooklyn
07.2021 - 08.2025
- Facilitated community events to enhance member engagement and networking opportunities.
- Managed member inquiries through various communication channels effectively and promptly.
- Coordinated office operations, ensuring a welcoming environment for all members.
- Supported marketing efforts by promoting community programs across social media platforms.
- Organized workshops and seminars to foster professional development for members.
- Assisted in onboarding new members by providing orientation and resources.
- Maintained community resources, ensuring accessibility and accuracy of information.
- Collaborated with team members to streamline processes and improve service delivery.
- Provided administrative support to the Community Manager in daily operations.
- Promoted organizational values in a professional manner when interacting with stakeholders both inside and outside of the organization.
- Participated in brainstorming sessions designed to develop innovative solutions for addressing challenges faced by the organization.
- Organized and facilitated community events such as workshops, seminars, and conferences.
- Researched new trends in technology, communications, and engagement strategies used by similar organizations.
- Developed detailed reports summarizing project results which could be used for future decision making processes.
- Maintained accurate records of all financial transactions related to community programs and initiatives.
- Conducted surveys and analyzed data to identify areas of improvement within the organization.
- Performed outreach activities including distributing flyers, attending meetings, hosting webinars, aimed at driving membership growth.
- Managed multiple projects simultaneously while meeting deadlines and expectations set by management team.
- Assisted with creating content for social media accounts related to the organization's mission and goals.
- Established and managed schedules for organizational activities.
- Provided feedback on marketing campaigns launched by the organization in order to maximize effectiveness.
- Facilitated smooth relations and positive communication between employees and organization.
- Conceived, development, and deployed program to improve operations.
Administrative Assistant
DocGo
Brooklyn
11.2023 - 04.2025
- Organized office supplies and maintained inventory for efficient daily operations.
- Assisted in scheduling appointments and managing calendars for team members.
- Prepared and filed documents, ensuring compliance with company policies.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Did intake for new clients
- Used sales force
Driver Helper
UPS
Brooklyn
12.2024 - 01.2025
- Assisted drivers with package loading and unloading during daily deliveries.
- Maintained a clean and organized delivery area to ensure efficient operations.
- Communicated effectively with drivers to optimize delivery routes and schedules.
- Supported package tracking efforts to enhance accuracy in delivery processes.
- Followed safety protocols while handling packages and operating within delivery zones.
- Collaborated with team members to improve workflow and service quality.
- Adapted quickly to changing circumstances in fast-paced delivery environments.
- Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
- Lifted boxes and products with correct safety gear and techniques.
- Dropped off items at customer locations.
- Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
- Maintained accurate records of deliveries, including times and destinations.
- Inspected goods and checked for damage before deliveries.
Sales Associate/Retail Sales Associate
Ashley
Brooklyn
06.2023 - 09.2024
- Assisted customers in product selection and provided detailed product knowledge.
- Maintained inventory levels and organized merchandise displays for optimal presentation.
- Processed sales transactions efficiently using point-of-sale systems.
- Managed customer inquiries and resolved issues to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Summer Camp Staff Member
SYEP
07.2023 - 08.2023
- Supervised daily activities and ensured safety of campers.
- Organized and led engaging recreational games and educational programs.
- Collaborated with staff to create a positive camp environment.
- Assisted in managing supplies and equipment for various activities.
- Communicated effectively with parents regarding camper needs and safety.
- Facilitated problem-solving among campers during group activities.
- Trained new staff on camp policies and emergency procedures.
- Maintained a clean and safe camp facility throughout the summer season.
- Created an atmosphere conducive to learning by establishing positive relationships with students.
- Provided guidance and support to campers in activities such as arts and crafts, swimming, sports, outdoor exploration, and team-building exercises.
- Communicated effectively with parents regarding their child's progress throughout the summer program.
- Responded promptly to emergency situations following established procedures set forth by the camp director.
- Assisted counselors in providing first aid care when needed due to minor injuries or illnesses.
- Actively participated in morning meetings with other staff members to discuss upcoming events or changes in schedule.
- Assisted in maintaining the cleanliness of the campsite by tidying up common areas after use.
- Developed weekly lesson plans for each activity period incorporating age appropriate activities for all campers.
- Conducted daily check-ins with campers to ensure their well-being during the week.
Education
Canarsie High- Highschool For Medical Professions
Brooklyn, NYSkills
- Event coordination
- Community engagement
- Social media marketing
- Data analysis
- Uses Salesforce
- Customer Service
- Communication
- Teamwork
- Adaptability
Languages
English
Full Professional
Timeline
Driver Helper
UPS
12.2024 - 01.2025
Administrative Assistant
DocGo
11.2023 - 04.2025
Summer Camp Staff Member
SYEP
07.2023 - 08.2023
Sales Associate/Retail Sales Associate
Ashley
06.2023 - 09.2024
Community Associate
Dream inc
07.2021 - 08.2025
Canarsie High- Highschool For Medical Professions