Dedicated manager with a proven track record in enhancing customer satisfaction and operational efficiency. Known for strong communication, problem-solving, and staff training skills.
Work History
Manager in Charge
2 Years 9 Months
Panera Bread | 11.2023 - Current
Oversaw daily operations, ensuring high standards for food quality and customer service.
Developed and executed training programs to enhance team performance and efficiency.
Trained and mentored staff on operational protocols and best practices.
Implemented inventory management systems to optimize product availability and minimize waste.
Managed staff scheduling, ensuring adequate coverage during busy shifts while controlling labor costs.
Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
Collaborated with upper management on strategic initiatives to boost sales and customer satisfaction.
Streamlined workflow processes to improve service speed during peak hours.
Education
Associate of Applied Science - Nursing
Maricopa Community Colleges, Mesa Community College | Mesa, AZ | 05-2028
High School Diploma
Chandler High School | Chandler, AZ | 05-2025
Skills
Compliance monitoring
Teamwork and collaboration
Customer service
Multitasking Abilities
Excellent communication
Staff training
Professionalism
Problem-solving abilities
Inventory management
Quality assurance
Timeline
Manager in Charge
Panera Bread
11.2023 - CurrentRead More
Maricopa Community Colleges, Mesa Community College