Sequoia Mckelvey
Summary
Customer-focused hospitality professional with hands-on experience in team leadership, gourmet coffee service, front desk operations, and high-volume food service environments. Recognized for maintaining clean, organized workspaces, supporting marketing and inventory processes, and delivering warm, efficient customer interactions. Seeking to contribute strong service skills in a professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Roslyn Mercantile
Roslyn
08.2025 - 02.2026
- Prepared specialty coffee beverages and food items while maintaining speed and consistency during peak service hours.
- Assisted management with promotional materials, product displays, and customer-facing marketing efforts.
- Supported inventory rotation, restocking supplies, and ensuring product freshness and availability.
- Maintained meticulous cleanliness of workstations, equipment, and customer areas.
Front Desk Receptionist
Suncadia Resort
Roslyn
05.2025 - 09.2025
- Welcomed and checked in guests while delivering high-end hospitality and clear communication.
- Managed phone inquiries, reservations, and guest concerns with professionalism.
- Maintained organization and cleanliness of the lobby and front desk environment.
- Provided information on amenities, directions, and services to enhance guest experience.
Crew Leader
Dairy Queen
Cle Elum
09.2023 - 05.2025
- Supervised daily workflow and trained new employees on safety and equipment procedures.
- Processed customer orders efficiently using POS systems while maintaining accuracy.
- Supported inventory restocking and supply organization.
- Ensured dining areas, restrooms, and workstations met cleanliness standards.
Education
HIGH SCHOOL DIPLOMA -
Cle Elum-Roslyn High School
Cle Elum, WASkills
- Food safety
- Customer service
- Conflict management
- Multitasking
- Barista experience
- Restaurant experience
- Time management
- Cleaning
- Stocking
- POS
- Upselling
- Guest services
- Team leadership
- Basic computer skills
- Administrative skills
Certification
- Food Handler Certification
- Driver's License
Timeline
Barista
Roslyn Mercantile
08.2025 - 02.2026
Front Desk Receptionist
Suncadia Resort
05.2025 - 09.2025
Crew Leader
Dairy Queen
09.2023 - 05.2025
HIGH SCHOOL DIPLOMA -
Cle Elum-Roslyn High School