Sequoya Menteer
Medford,Oregon
Summary
Developed management skills in a collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings. Proactive and meticulous with four years of experience in the restaurant management industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
4
4
years of professional experience
Work History
Manager/Waitress/Hostess
Original Roadhouse Grill
Medford, USA
03.2021 - Current
- Responsible for closing procedures, nightly numbers, tip sheets, Loomis deposits
- Balance tills at the end of each shift
- Train new waitstaff on proper food handling, customer service, and safety procedures
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs
- Maintain order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Remain calm and professional when dealing with difficult customers or during busy shifts
- Follow health and safety regulations relevant to the hospitality industry to minimize accidents, incidents, and liability to the restaurant
- Recommend creative solutions for marketing campaigns and loyalty programs
- Managed and motivated employees to be productive and engaged in work
Education
Bachelor of Science - Business Administration, Management Concentration, Communication Minor
Southern Oregon University
Ashland, OR06.2026
High School Diploma -
North Medford High School
06.2022
Skills
- Aloha POS
- Heartland POS
- Excel
- Dining Customer Service
- Upselling Techniques
- Multitasking
- Learning Abilities
- Memorization
- Complaint Resolution
Awards
- Presidents List GPA (3.94)
- Phi Kappa Phi Member
- Academic English Pathway Certification
- President's Outstanding Academic Excellence
- Outstanding Academic Achievement Honors Diploma
- OLCC & Food Handlers
- Conflict Management Certification
Relativecoursework
- Management Information Systems
- Interviewing and Listening
- Financial Accounting
- Managerial Accounting
- Business Communication
- Advanced Excel
- Conflict Management
- Public Speaking
- Communication Culture & Conflict
- Marketing
Personal Information
Hobbies: Reading, Cooking, Drawing, Creative Writing, Traveling, Emotional Intelligence studies
References
- Nathan Millington, General Manager, Original Roadhouse Grill, NMillington@originalroadhousegrill.com, (541)-621-9287
- Michael Del Pizzo, Assistant Manager, Original Roadhouse Grill, MDelpizzo@originalroadhousegrill.com, (541)-690-6782
Timeline
Manager/Waitress/Hostess
Original Roadhouse Grill
03.2021 - Current
Bachelor of Science - Business Administration, Management Concentration, Communication Minor
Southern Oregon University
High School Diploma -
North Medford High School
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