Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SERAH SOTUBO

OWINGS MILLS,MD

Summary

To pursue a career in Human Services and use both my academic skills and work experience to provide comprehensive service to individuals and families with mental illness, mental retardation, or developmental disabilities to help them lead a productive life. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FRONT DESK/ADMINISTRATIVE OFFICER

AUGUST HOME CARE SERVICES LLC
01.2023 - 01.2024
  • KEEP DETAILED RECORDS AND COMPLETE GENERAL ADMINISTRATIVE DUTIES SUCH AS PAPERWORK AND CORRESPONDENCE
  • PREPARE AUDIT REPORTS AND MANAGE EMAILS, TELEPHONE CALLS
  • ORIENTATION TO OFFICE POLICIES, PROCEDURES AND ONBOARDING OF DIRECT SUPPORT PROFESSIONALS
  • ANSWER AND MANAGE INCOMING AND OUTGOING CALLS WHILE RECORDING ACCURATE MESSAGES FOR DISTRIBUTION TO STAFF
  • CONTRIBUTED TO SUCCESSFUL TASKS BY PROVIDING ESSENTIAL ADMINISTRATIVE SUPPORT AND RESOURCE MANAGEMENT

DIRECT SUPPORT PROFESSIONAL

CHIMES. INC
04.2022 - 12.2022
  • PROVIDE DIRECT CARE TO THOSE WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES.

COORDINATOR

EXTREME HOME CARE SERVICES
02.2018 - 02.2022
  • COMPLETE ORGANIZATIONAL AND MANAGEMENT TASKS THAT SUPPORT THE EFFORTS OF A VARIETY OF PROJECTS, CAMPAIGNS OR EVENTS RELATED TO ANY DESIGNATED RESIDENTIAL HOME
  • CARE FOR PHYSICALLY ILL PATIENTS, AGED AND DEVELOPMENTALLY DISABLED CLIENTS.


Education

Chartered Insurance Institute, Nigeria (ACIIN) -

01.2015

AJAYI CROWTHER UNIVERSITY (Bachelor of Science, Economics) -

01.2012

D-IVY COLLEGE (West African Examination Certificate) -

01.2008

Skills

  • GOOD PLANNING AND ORGANIZING
  • PROFICIENCY IN THE MICROSOFT OFFICE TOOLS (WORD, EXCEL, OUTLOOK)
  • RESULT ORIENTED
  • ABILITY TO WORK IN A TEAM AND/OR IN ISOLATION, as required
  • COMMITMENT TO DELIVERING EXCEPTIONAL CUSTOMER SERVICE EXCELLENCE
  • ACTING AS A TEAM PLAYER
  • REPORT ANALYSIS
  • TIME MANAGEMENT

Certification

  • CERTIFIED CPR/FIRST AID/AED - 2022
  • CERTIFIED MEDICATION TECHNICIAN (CMT) - 2024
  • MANDT TRAINING - 2024
  • DEVELOPMENTAL DISABILITIES ADMINISTRATION TRAINING
  • BLOOD BORNE PATHOGENS

Timeline

FRONT DESK/ADMINISTRATIVE OFFICER

AUGUST HOME CARE SERVICES LLC
01.2023 - 01.2024

DIRECT SUPPORT PROFESSIONAL

CHIMES. INC
04.2022 - 12.2022

COORDINATOR

EXTREME HOME CARE SERVICES
02.2018 - 02.2022

Chartered Insurance Institute, Nigeria (ACIIN) -

AJAYI CROWTHER UNIVERSITY (Bachelor of Science, Economics) -

D-IVY COLLEGE (West African Examination Certificate) -

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