Seraphina Loukas
Palm Desert,CA
Summary
Highly detail-oriented and knowledgeable professional, adept at handling both patient-facing and office-based tasks through exceptional multitasking and organizational skills. Self-motivated with extensive medical experience and meticulous attention to detail, committed to delivering optimal patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Indroj Medical Group
06.2024 - Current
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Front Office Assistant/Medical Scribe
Coachella Valley Volunteers In Medicine
01.2024 - Current
- Greet patients, schedule appointments, certify patient eligibility, answer phones and direct general inquiries.
- General medical assistant duties including charting and operating healthcare management software.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Expertly scribe patient-physician encounters on the street medicine team in SOAP format.
- Engage in continuous education and training on medical terminology, healthcare protocols, and EHR system updates to enhance performance and accuracy.
- Maintain confidentiality and adhere to HIPAA regulations to protect patient information
Undergraduate Pre-health Program
University Of Colorado Anschutz Medical Campus
08.2022 - 07.2023
- Participated in community projects, and cultural discussions addressing health disparities, health equity, and community topics.
- Broadened understanding of research, evaluation, current events,policies used in health promotion, disease prevention, health services, and eliminating health disparities.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
STEM Tutor
DU Learning Effectiveness Program (LEP)
09.2022 - 06.2023
- Implemented creative instructional techniques to address unique challenges faced by neurodivergent students with learning differences.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Established positive relationships with students, fostering open communication regarding academic progress and goals.
- Maintained detailed records of student progress.
Patient Registration Specialist
Dawn Clinic
09.2022 - 06.2023
- Maintained strict compliance with HIPAA regulations while handling sensitive patient information.
- Efficiently operated clinical software by Epic Systems.
- Performed clerical duties to help provide patient centered health services to meet needs of the diverse, underserved population of Aurora.
Student Scholar
CCESL University Of Denver
03.2022 - 06.2023
- Built a unique path toward social change via STEM mentoring underrepresented populations in collaboration with a local high school.
- Learned more about social justice issues and how to apply academic learning to those issues.
Developed concrete skills and tools for making change in partnership with communities. - Received an ACE (advancing community engagement) Student Scholar Grant to support a faculty mentored community-engaged research project.
- CCESL - Center for Community Engagement to Advance Scholarship and Learning
- https://academicaffairs.du.edu/ccesl/content/student-scholars
Stem Mentor Lead
University Of Denver
01.2022 - 06.2023
- Responsible for mentoring high school students from underserved communities and underrepresented populations in STEM.
- Enhanced mentee performance by providing personalized guidance and support during the transition from high school to college.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Evaluated program success through regular assessments of participant satisfaction, engagement levels, and achievement rates.
- Aligned mentoring activities with organizational objectives to drive overall improvement and support the mission of the program.
- Received a research grant to conduct analytical research on the mentee, mentor experience and completed a report for publication.
- Was awarded Undergraduate Service Student of the Year.
Undergraduate Research Assistant
University Of Denver
09.2021 - 06.2023
- Conducted research pertaining to the neurobiology of neuro-developmental disease, specifically Fragile X Syndrome.
- Developed skills in various experimental methods including; gel-electrophoresis, scanning confocal microscopy, various PCR methods, cell culture, maintaining cell lines, bacterial transformation, various spectroscopy methods, sterile technique, purification and extraction, Drosophila micro-dissections, prep mounting, cloning, primer design, genetic crossing, and immunohistochemistry.
- Presented research findings at university events, showcasing the value of undergraduate research efforts.
- Gained proficiency in statistical software packages, such as Image J and Prism.
- Maintained records of all experiments.
- Received two research grants for Fragile X Syndrome, a neuro-developmental disorder, related studies.
- Completed a thesis titled, "Caprin1 and Fmr1 Genetically Interact to Regulate the Development of the Larval Drosophila Neuromuscular Junction" to be published in the university's journal.
Pre-medical Intern
Atlantis
06.2022 - 07.2022
- Gained clinical experience by shadowing Spanish doctors for three weeks. Rounds were completed in gastroenterology, otolaryngology, and general surgery.
- Culturally immersed with international exposure to a foreign healthcare system and learned more about the realm of doctor-patient care.
- Interacted with patients under supervision and direction of a licensed healthcare provider.
Registration Clerk
DU Spitlab
01.2022 - 06.2022
- Completed patient registration and check-in, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and COVID-19 testing services.
- Restocked materials, cleaned spaces, and organized.
Volunteer
Urban Peak
01.2019 - 09.2021
- Assisted with programs and services that help youth experiencing homelessness in the Denver metro area.
- Tutored youth and prepared them for GED testing.
Organic Chemistry Expert Consultant
OmegaFi
06.2021 - 08.2021
- Collaborated to define, strategize, and implement organic chemistry learning strategies.
- Consulted on the development of an online platform to teach and help students learn organic chemistry from.
- Beta tested the software program and provided recommendations for improvement.
Peer Support Specialist
Mile High Behavioral Healthcare
01.2019 - 08.2021
- Facilitated group sessions on various topics, fostering collaboration and support among participants.
- Conducted workshops on various topics, empowering clients with essential skills for personal growth.
- Assisted clients in developing coping strategies for managing stress, contributing to enhanced well-being and productivity.
- Increased awareness of available resources within the community by connecting clients with
relevant organizations or support networks when needed. - Fostered a non-judgmental and empathetic atmosphere, enabling clients to feel comfortable sharing their thoughts, feelings, and experiences.
- Under discretion of a licensed mental healthcare professional.
Young Advocate
Young Invincibles
06.2020 - 08.2020
- Completed a service learning internship project on mental health community outreach with the Denver Youth Leadership Academy's summer cohort.
- Aimed to end the stigma surrounding mental health and asking for help, uniquely focusing on communities of color, and connecting
them to local resources. - Engaged in community organizing and resilience.
- Explored mental health 101 and trauma-informed care.
- Focused on diversity, equity, and inclusion.
- https://younginvincibles.org/denver-youth-leadership-academy-summer-of-2020/
Education
Bachelor of Science - Molecular Biology
University of Denver
06.2023
Skills
- Community Engagement
- Vital signs monitoring
- HIPAA Compliance
- Blood pressure monitoring
- Electronic Health Records
- Clinical Documentation
- Patient Scheduling
- Insurance Verification
- Medical Terminology
- Healthcare ethics
Certification
- CPR/BLS exp 2025
- Clinical Medical Assistant (CCMA) certified 7/17/24
- Domestic Violence Advocate (DVAT) certified 3/24
- Microsoft Office Specialist
- Certified College Reading & Learning Association Level 1 (CRLA)
Timeline
Clinical Medical Assistant
Indroj Medical Group
06.2024 - Current
Front Office Assistant/Medical Scribe
Coachella Valley Volunteers In Medicine
01.2024 - Current
STEM Tutor
DU Learning Effectiveness Program (LEP)
09.2022 - 06.2023
Patient Registration Specialist
Dawn Clinic
09.2022 - 06.2023
Undergraduate Pre-health Program
University Of Colorado Anschutz Medical Campus
08.2022 - 07.2023
Pre-medical Intern
Atlantis
06.2022 - 07.2022
Student Scholar
CCESL University Of Denver
03.2022 - 06.2023
Stem Mentor Lead
University Of Denver
01.2022 - 06.2023
Registration Clerk
DU Spitlab
01.2022 - 06.2022
Undergraduate Research Assistant
University Of Denver
09.2021 - 06.2023
Organic Chemistry Expert Consultant
OmegaFi
06.2021 - 08.2021
Young Advocate
Young Invincibles
06.2020 - 08.2020
Volunteer
Urban Peak
01.2019 - 09.2021
Peer Support Specialist
Mile High Behavioral Healthcare
01.2019 - 08.2021
Bachelor of Science - Molecular Biology
University of Denver
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