Seraphina Sonata
Caldwell,ID
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Operations Manager
Bookkeepers of the Coast
01.2019 - 01.2021
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
Administrative Assistant
Lloyd Tech Solutions LLC
01.2016 - 01.2019
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed data entry, paper filing, electronic archiving and Microsoft Products to support office efficiency.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, New Hampshire01-2027
Skills
- Budgeting and financial management
- Exceptional customer support
- Proposal writing
- Scheduling and calendar management
- Payroll and budgeting
- Effective multitasking
- Sales and marketing
- Cash handling
- Point-of-sale system
- Store opening and closing
- Phone etiquette
- Verbal and written communication
Certification
- First Aid/CPR Certified
Timeline
Front Office Operations Manager
Bookkeepers of the Coast
01.2019 - 01.2021
Administrative Assistant
Lloyd Tech Solutions LLC
01.2016 - 01.2019
Bachelor of Arts - Psychology
Southern New Hampshire University
Similar Profiles
Kimarley LlewelynKimarley Llewelyn
Director of Site Operations at AVA4U-ABK4U / Virtual Assistance and BookkeepersDirector of Site Operations at AVA4U-ABK4U / Virtual Assistance and Bookkeepers
Fabiola ZapataFabiola Zapata
Bookkeeping Assistant at Merced Bookkeepers & AssociatesBookkeeping Assistant at Merced Bookkeepers & Associates
MANDEEP KAURMANDEEP KAUR
Accounting Assistant at Freelance BookkeepersAccounting Assistant at Freelance Bookkeepers
Catherine L HaysCatherine L Hays
Community Support Worker at Idaho Consumer DirectCommunity Support Worker at Idaho Consumer Direct
Kathryn NelsonKathryn Nelson
Line Cook/Coffee Barista at Delaware NorthLine Cook/Coffee Barista at Delaware North