Serapio Andrade
Boulder City,Nevada
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation resulting in growth for business. Background in increasing profits, reducing costs and transforming customer service standards while exceeding the Company's expectations for Revenue, Retention and Customer Satisfaction.
Overview
23
23
years of professional experience
Work History
Pool Technician/Owner
Andrade Pool Service
08.2003 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Established a loyal customer base,
- Repaired motors, pumps, filtration, electrical and mechanical systems as part of services to monitor pool equipment functionality.
- Vacuumed and brushed pool walls and floors to reduce dirt and debris, algae build up, prevent staining and conducted regular chemical testing and adjusting treatment levels accordingly for customer safety.
Pool Maintenance Technician
Oasis Pools
08.2003 - 08.2022
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems.
- Assembled and disassembled filters for pool openings, closings and repairs and cleanings.
- Tested systems, noting issues and completing preventive maintenance.
- Educated customers in proper pool operation and maintenance.
- Inspected, repaired, and calibrated electrical and mechanical systems, motors, filtration systems and components.
Golf Pro Shop Assistant
Stone Tree Golf Course
04.2001 - 07.2003
- Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.
- Tracked pro shop performance metrics, identifying areas for improvement and implementing necessary changes.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Supported the Golf Pro with lesson scheduling and coordination, increasing student enrollment and retention rates.
- Processed sales transactions efficiently, maintaining accurate records of all financial activities within the pro shop.
Education
Bachelor of Arts - Early Childhood Special Education
University of Nevada - Reno
Reno05.1997
Skills
- Negotiation
- Project estimating
- Business Management
- Cost Reduction for overhead product and chemicals
- Safety and Sanitation Compliance
- Repairs and Maintenance
- Invoice Distribution and Reconciliation
- Mac, HP and Microsoft Office Friendly
- 10-key
- 40 wpm
Affiliations
- Eagles Club 2672 of Henderson, Nevada
- St. Baldricks Foundation for Cancer
- Organizer of the Annual Egghead Open Scholarship Golf Tournament
Timeline
Pool Technician/Owner
Andrade Pool Service
08.2003 - Current
Pool Maintenance Technician
Oasis Pools
08.2003 - 08.2022
Golf Pro Shop Assistant
Stone Tree Golf Course
04.2001 - 07.2003
Bachelor of Arts - Early Childhood Special Education
University of Nevada - Reno
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