Summary
Overview
Work History
Education
Timeline
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Serena Anthony

Chicago,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Housing Advocate

Apna Ghar, Inc
Chicago, IL
01.2024 - Current
  • Attended training related to best practices in working with survivors of domestic violence.
  • Assisting survivors in accessing housing, financial assistance, medical care, mental health services, childcare services, and job training programs.
  • Offer referrals to appropriate community resources based on individual needs.
  • Coordinate care with interdisciplinary teams and community contacts to promote continuity of care.
  • Use active listening skills and supportive diction to cultivate client rapport and open communication.
  • Encourage and motivate clients to develop new coping mechanisms and techniques to drive behavior modification.
  • Use knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.

COMMUNITY ORGANIZER INTERN

COMMUNITY ORGANIZING AND FAMILY ISSUES
06.2023 - 11.2023
  • Networked with and built relationships between parents and community organizations, advocacy groups and policy makers
  • Researched, issued development, media and coordination of local or policy organizing projects and campaigns
  • Coordinated planning and strategy development for campaigns with low-income parent leaders at the local, citywide and statewide levels
  • Built parent action teams in one or more communities and/or supports large policy campaigns
  • Developed parents' leadership skills and capacity to impact change in their own lives and communities
  • Organized and communicated parent leaders and their ideas and concerns to public decision-makers such as Mayor Brandon Johnson, Umi Grigsby, Christina Pacione-Zayas, Jianan Shi, and Governor JB Pritzker
  • Coordinated with organizations such as Healthy Illinois to support and advocate for medicaid access for immigrants and universal healthcare for all.

SURVIVOR FUND INTERN

THE NETWORK
06.2023 - 08.2023
  • Provided online and phone support to applicants who have applied for financial assistance through The Network's Survivor Crisis Fund
  • Ensured all applications under assignment get to the point of being reviewed and closed in the application management system
  • Protected The Network's value and survivor safety by keeping information confidential
  • Provided additional support to the Survivor Fund team as needed.

FAMILY ADVOCATE & SOCIAL WORK INTERN

WINGS PROGRAM, INC.
02.2022 - 01.2023
  • Provided counseling, crisis intervention, domestic violence education, safety planning, and referrals to clients
  • Advocated for client needs and communicated these needs to staff members to coordinate services
  • Interacted with clients and role-modeled social skills, conflict resolution, parenting, and other skills of daily living
  • Attended and participated in weekly individual supervision with a licensed Clinical Supervisor and attended weekly staff meetings to discuss client progress
  • Reported child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures
  • Ensured documentation of client records in an accurate and timely way and in accordance with agency policies and funding requirements
  • Performed additional responsibilities as assigned by the Supervisor of Interns.

Education

Master's of Social Work -

University of Denver
11-2023

BA Degree - Marketing -

Columbia College
01.2019

Timeline

Housing Advocate

Apna Ghar, Inc
01.2024 - Current

SURVIVOR FUND INTERN

THE NETWORK
06.2023 - 08.2023

COMMUNITY ORGANIZER INTERN

COMMUNITY ORGANIZING AND FAMILY ISSUES
06.2023 - 11.2023

FAMILY ADVOCATE & SOCIAL WORK INTERN

WINGS PROGRAM, INC.
02.2022 - 01.2023

Master's of Social Work -

University of Denver

BA Degree - Marketing -

Columbia College

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Serena Anthony