Serena Ayala
Santa Barbara,CA
Summary
Dynamic and compassionate professional with experience as a Physical Therapy Aide at Carp Physio, skilled in patient care and charting. Proven ability to enhance patient engagement and comfort through effective communication and support. Committed to maintaining safety standards while contributing to positive patient outcomes in a collaborative healthcare environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Carp Physio
03.2025 - Current
- Assisted physical therapists in implementing treatment plans for patients.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Prepared treatment rooms by setting up necessary equipment and materials.
- Supported patient mobility by assisting with exercises and therapeutic activities.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
Restaurant Hostess
Merchant & Main Grill & Bar
08.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Certified Nursing Assistant In Training
Northbay Nursing Institute
06.2023 - 08.2023
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
- Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
- Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
- Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
- Ensured patient safety by closely monitoring and reporting changes in health status to nursing staff.
- Supported patients'' emotional well-being by developing trusting relationships and actively listening to concerns.
- Improved patient satisfaction by efficiently responding to call lights and addressing individual needs.
- Conducted accurate vital sign measurements for timely identification of potential health issues.
- Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.
- Collaborated with interdisciplinary healthcare team members to develop comprehensive care plans for residents.
- Provided companionship during recreational activities, enhancing social engagement for residents within the facility.
- Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06.2024
Skills
- Patient Charting
- Maintaining and cleaning equipment
- Customer communications
- Safety standards
- Supply Replenishment
- Bathing Assistance
- Patient Care
- Basic Life Support
- Vital signs monitoring
- Dressing assistance
Certification
- CNA - Certified Nursing Assistant
- Certified CPR
- Certified First AId
- Certified AED
- Medical Science Certificate, Career & Technical Education
Timeline
Physical Therapy Aide
Carp Physio
03.2025 - Current
Restaurant Hostess
Merchant & Main Grill & Bar
08.2023 - 08.2024
Certified Nursing Assistant In Training
Northbay Nursing Institute
06.2023 - 08.2023
High School Diploma -
Vacaville High School