Serena Berrett
Rexburg,Idaho
Summary
Highly motivated business marketing graduate with hands-on experience in customer service, event management, and team leadership. Proven ability to enhance customer experiences and streamline operations. Eager to apply marketing knowledge and strong interpersonal skills to drive organizational growth and success.
Overview
2
2
years of professional experience
Work History
Lobby Attendant
Star Stadium 11 Plus ARQ
Rocksprings, WY
11.2022 - 05.2023
- Assisted customers with ticket and concession purchases, ensuring a seamless and enjoyable experience
- Maintained a clean, organized, and efficient work environment to enhance customer satisfaction
- Prepared food orders according to customer preferences, adhering to safety and hygiene standards
- Ensured customer satisfaction by providing friendly service and accurate information, leading to a positive movie-going experience
Seasonal Events Worker
Standard Motor
10.2022 - 01.2023
- Organized and directed groups of people in various tasks, contributing to successful event execution
- Managed large crowds efficiently, ensuring safety and enjoyment for all attendees
- Designed and set up engaging holiday displays and activities that attracted and entertained visitors.
- Played a key role in organizing events by coordinating teams and managing crowds, contributing to safe and enjoyable experiences for attendees
Nursery Worker
Simply Sunshine
01.2021 - 02.2021
- Guided team members in completing tasks efficiently, fostering a collaborative and productive work environment
- Ensured accurate and timely completion of paperwork, maintaining proper documentation for nursery operations
- Organized workspaces to maximize efficiency and effectiveness in daily operations
- Led team efforts in nursery operations, ensuring efficient task completion and maintaining high standards of organization and documentation
Education
Bachelor's in Business Marketing -
Brigham Young University-Idaho (BYUI)
Skills
- Strong communication and interpersonal skills
- Team collaboration and leadership
- Event planning and management
- Customer service and satisfaction
- Organizational and multitasking abilities
- Discretion and Confidentiality
- Digital Marketing
- Social Media Management
- Data Analysis
- Project Coordination
Timeline
Lobby Attendant
Star Stadium 11 Plus ARQ
11.2022 - 05.2023
Seasonal Events Worker
Standard Motor
10.2022 - 01.2023
Nursery Worker
Simply Sunshine
01.2021 - 02.2021
Bachelor's in Business Marketing -
Brigham Young University-Idaho (BYUI)
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