Serena Bridges
San Marcos,CA
Summary
Highly motivated server with 5 years of experience serving food to customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.
Overview
6
6
years of professional experience
Work History
In Room Dining Server
Park Hyatt Aviara
2023.08 - 2023.12
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Hostess, Busser, Food Runner, Breakfast Buffet Server, Server
Sevy's Bar and Kitchen
2018.01 - 2023.01
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Pleasure Pizza
2019.05 - 2019.10
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Biology
Cal State San Marcos
San Marcos, CA05.2025
Associates of Science- biology and Associates of Art- Liberal Arts and Sciences -
Cabrillo College
Aptos, CA05.2023
High School Diploma -
Soquel High
Soquel, CA01.2021
Skills
- Team collaboration
- Reservation handling
- Attention to detail
- Strong multitasking
- Professional demeanor
- Food safety practices
- Customer service
- Guest relations
- Fine dining etiquette
Timeline
In Room Dining Server
Park Hyatt Aviara
2023.08 - 2023.12
Cashier
Pleasure Pizza
2019.05 - 2019.10
Hostess, Busser, Food Runner, Breakfast Buffet Server, Server
Sevy's Bar and Kitchen
2018.01 - 2023.01
Bachelor of Science - Biology
Cal State San Marcos
Associates of Science- biology and Associates of Art- Liberal Arts and Sciences -
Cabrillo College
High School Diploma -
Soquel High
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