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Abhishek Tandel
Park City,Utah
Summary
Expert in optimizing dining experiences through strategic communication and operational efficiency. Demonstrated success in anticipating guest needs and swiftly resolving issues, ensuring a dependable service environment. Proven track record of fostering collaboration among diverse teams in the hospitality sector.
Overview
1
1
Certification
19
19
years of professional experience
Work History
IN ROOM DINING SERVER
St regis
Park city, Utah
12.2020 - 02.2025
- Recorded customer orders and delivered food and drinks efficiently to enhance dining experience.
- Anticipated customer needs and responded promptly to requests, enhancing overall dining satisfaction.
- Prepared and served food and beverages to customers.
- Delivered customer checks and securely processed credit card or cash payments.
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.
- Set up linens, dishes, and silverware to prepare tables for customers.
- Conducted training sessions for new staff on restaurant procedures and customer service standards to ensure consistent service quality.
- Analyzed system logs to detect potential issues proactively before they become serious problems.
BREAKFAST SERVER
St regis
Park city, Utah
12.2022 - 07.2023
- Built relationships and loyalty by memorizing frequent customer preferences.
- Refilled drinks quickly upon request from customers during the meal service.
- Ensured guest convenience by maintaining supply levels of ice, napkins, and straws at service stations.
- Ensured guest safety by following alcohol awareness procedures for preventing intoxication.
IN ROOM DINING SERVER
WALDROF ASTORIA
PARKCITY, Utah
04.2022 - 10.2022
- Delivered food and beverage orders to guest rooms while upholding quality service standards.
- Executed cashiering functions to accurately close checks and ensure seamless service for guests.
- Organized and arranged dining area to align with guest preferences, enhancing overall dining experience.
- Restocked supplies in In-Room Dining area before meal services to guarantee availability and prompt delivery.
INROOM DINNING SERVER
STIEN ERKISEN LODGE
PARKCITY, Utah
06.2021 - 10.2021
- Employed suggestive selling techniques to maximize sales opportunities and improve customer experience.
- Ensured accuracy, timeliness, and quality of orders before delivery, enhancing customer satisfaction.
- Addressed customer complaints and requests promptly, effectively resolving issues to maintain service quality.
- Prepared food items such as sandwiches, salads, soups, and beverages.
INTERN CCOK
MONTAGE DEER VALLEY
PARKCITY, Utah
05.2019 - 03.2020
- Created various relishes and hors d'oeuvres for events.
- Turned and stirred foods to ensure consistent cooking.
- Labeled and dated food to maintain organization and freshness in industrial refrigerators and freezers.
- Stored and rotated food products properly, maintaining freshness.
- Assisted project teams with research, data collection, and administrative tasks.
- Prepared reports to provide insights on operational results and financial performance.
DEMI CHEF DE PARTIE
NOVOTEL
Madgoan, GOA
12.2017 - 03.2019
- Collaborated with team members to develop innovative menus featuring seasonal ingredients in Indian cuisine.
- Managed inventory, ordered supplies, and scheduled staff shifts to ensure smooth kitchen operations.
- Enforced sanitation practices to protect employee and patron health.
- Checked refrigeration temperatures daily and monitored expiration dates on products.
1ST COOK
JW.MARRIOTT
PANJIM, GOA
03.2016 - 11.2017
- Implemented methods to minimize waste and maximize production efficiency.
- Monitored food items to ensure adherence to temperature, taste, and quality standards.
- Followed established recipes to meet nutritional standards.
2ND COOK
JW MARRIOTT
MUMBAI, MAHARASHTRA
08.2014 - 02.2016
- Prepped food items by seasoning and marinating to enhance flavor profiles for diverse cooking methods.
- Monitored food items to uphold standards for temperature, taste, and quality, ensuring optimal dining experience.
- Portioned food before cooking according to standard portion sizes and recipe specifications.
- Managed inventory of supplies to ensure consistent availability for kitchen operations.
Assistant Manager of F& B Operations
ST REGIS DEER VALLEY
Park City, UT
02.2025 - 05.2026
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
INTERNSHIP STUDENT
JW.MARRIOTT
MUMBAI, MAHARASHTRA
12.2012 - 04.2013
- Conducted competitor research to identify strategic insights that informed project decisions.
- Collaborated effectively with team members and managed tasks independently, ensuring high attention to detail.
- Engaged in training sessions and workshops to develop skills and knowledge relevant to ongoing projects.
BARISTA
CAFE COFFEE DAY
NAVI MUMBAI, MAHARASHTRA
04.2007 - 06.2011
- Prepared specialty beverages according to company specifications, ensuring compliance with health codes.
- Trained new staff members on proper espresso machine use, drink preparation methods and customer service etiquette.
- Warmed and served baked goods and pastry items, enhancing customer experience.
Education
HOSPITALITY -
DY PATIL UNIVERSITY
NAVI MUMBAI08-2014
BACHELOR OF SCIENCE (B.S.) - CHEMISTRY
UNIVERSITY OF MUMBAI
MUMBAI06-2010
ASSOCIATE IN SCIENCE (A.S.) - PCM
KENDRIYA VIDHALAYA
MUMBAI05-2006
HIGH SCHOOL DIPLOMA -
NAVAL PUBLIC SCHOOL
MUMBAI05-2004
Skills
- Reservation handling
- Order accuracy
- Food safety practices
- Customer service
- Guest relations
- Dependability
- Effective communication
- Team collaboration
- Adaptability
- Professional appearance
- Stock organization
Certification
- FOOD HANDLER PERMIT
- State of Utah Alcohol server course
References
CHRIS OKAMURA, Director Of Operations, St. Regis - MANAGER, (303) 304-1027, Chris.Okamura@stregis.com
Languages
- HINDI - Fluent
- MARATHI - Fluent
- ENGLISH - Fluent
- HINDI - Fluent
- MARATHI - Fluent
Timeline
Assistant Manager of F& B Operations
ST REGIS DEER VALLEY
02.2025 - 05.2026
BREAKFAST SERVER
St regis
12.2022 - 07.2023
IN ROOM DINING SERVER
WALDROF ASTORIA
04.2022 - 10.2022
INROOM DINNING SERVER
STIEN ERKISEN LODGE
06.2021 - 10.2021
IN ROOM DINING SERVER
St regis
12.2020 - 02.2025
INTERN CCOK
MONTAGE DEER VALLEY
05.2019 - 03.2020
DEMI CHEF DE PARTIE
NOVOTEL
12.2017 - 03.2019
1ST COOK
JW.MARRIOTT
03.2016 - 11.2017
2ND COOK
JW MARRIOTT
08.2014 - 02.2016
INTERNSHIP STUDENT
JW.MARRIOTT
12.2012 - 04.2013
BARISTA
CAFE COFFEE DAY
04.2007 - 06.2011
HOSPITALITY -
DY PATIL UNIVERSITY
BACHELOR OF SCIENCE (B.S.) - CHEMISTRY
UNIVERSITY OF MUMBAI
ASSOCIATE IN SCIENCE (A.S.) - PCM
KENDRIYA VIDHALAYA
HIGH SCHOOL DIPLOMA -
NAVAL PUBLIC SCHOOL