Serena Chowdhury
Deer Park,NY
Summary
Motivated individual with strong work ethic. Strong organizational and team collaboration skills. Bilingual, being able to speak Bangla and English. Additionally, proficient in Spanish. Experience in retail which helps in both personal and professional life. Good at handling situations/crisis' on the spot. It also helped to improve decision making, multi-tasking, organizational skills, time management skills, people skills, and critical thinking skills. Passionate about goals and works hard to accomplish said goals.
Overview
4
4
years of professional experience
Work History
Retail Associate
U.S. Polo Assn. Outlet
09.2022 - Current
- Maintain clean sales floor and straighten/fold merchandise.
- Greet customers and help locate merchandise.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
- Stock and restock merchandise, label items, and arrange clothing/merchandise according to size or color.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
Volunteer
Red Cross Club
09.2019 - 06.2023
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Planned and delivered numerous activities and special events.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Volunteer
Deer Park Public Library
06.2019 - 08.2022
- Maintained and oversaw the children's play area so that it would stay clean, neat, and operational.
- Created welcoming and comfortable space by keeping library clean and organized.
- Read to children and helped them learn to read on their own as well.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
- Performed basic book reshelving and cleaning.
- Shelved books by subject according to Dewey Decimal System.
Volunteer
Long Island Cares
06.2021 - 08.2021
- Hand picked fruits and vegetables.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Packaged and sealed fruits and vegetables.
- Loaded packaged/sealed fruits and vegetables into truck to deliver to individuals in need.
Education
High School Diploma -
Deer Park High School
Deer Park, NY06.2023
Skills
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Retail Knowledge
- Attention to Detail
- Energetic and Enthusiastic
- Bilingual Communication
- Research
- Active Listening
- Creative and Open- Minded
- Multi- tasking
- Decision Making and Problem Solving
Hobbies
Other than the professional side of me, I also enjoy to sing and draw. These are my creative outlets and although not done professionally, I do believe they are very important to who I am and how I present myself because in many ways they help me to greatly improve myself in my work, professionalism, and studies.
Languages
English
Native or Bilingual
Bangla
Native or Bilingual
Spanish
Professional Working
Timeline
Retail Associate
U.S. Polo Assn. Outlet
09.2022 - Current
Volunteer
Long Island Cares
06.2021 - 08.2021
Volunteer
Red Cross Club
09.2019 - 06.2023
Volunteer
Deer Park Public Library
06.2019 - 08.2022
High School Diploma -
Deer Park High School
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