Summary
Overview
Work History
Education
Skills
Involvement
Interest
Timeline
Generic
Serena Gutierrez

Serena Gutierrez

San Marcos,TX

Summary

I am deeply committed to providing compassionate and comprehensive care to every individual in need. My aspiration is to continuously push myself to grow within the healthcare field, enhancing my ability to assist those seeking medical support. Currently, I am pursuing further education in Health Science while working part-time at Hill Country Mental Health. This experience has been invaluable, fostering a strong interest in potentially specializing in the mental health field upon completion of my degree.

Balancing my role as a medical assistant with being a full-time student has significantly enhanced my self-reliance. This experience has improved my time management skills and boosted my confidence in applying what I learn both at work and in school. It has also enabled me to maintain a healthy balance between my professional responsibilities and academic pursuits.

Overview

1
1
year of professional experience

Work History

Medical Assistant

Hill Country MHDD
Kyle, TX
01.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to Telehealth video rooms, fielded questions, and prepared for physician Telehealth appointment .
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Verified patient insurance coverage and collected required co-payments.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Health Sciences

Texas State University
San Marcos, TX

Graduate - Diploma

Needville High School
Needville, TX
05.2022

Skills

  • Good communication skills
  • CPR
  • Vital Sign Monitoring
  • Devoted to my priorities
  • Patient Scheduling
  • Medical terminology knowledge
  • HIPAA Compliance
  • Customer Service
  • EMR / EHR
  • Patient-focused care
  • Data Entry
  • Electronic Health Records
  • Appointment Setting
  • Adaptable

Involvement

High school involvement:

Spanish club-officer, 

Fellowship of Christian athletes-president,

 Health occupation services of America-team member

 Student council- team member

 Color Guard -Captain of Needville Band Program

Currently, I am balancing a full-time academic schedule with my work as a medical assistant. This demanding schedule allows me to pursue my passion for healthcare. Although this commitment has limited my ability to participate in organizations and clubs, it has deepened my interest and enjoyment in my field of work. I am dedicated to both my studies and my job, finding fulfillment in the practical application of my education.

Interest

As I continue to further my education in Health Science, I have developed a passion for expanding my knowledge, even in subjects that were initially challenging for me. This journey has ignited a keen interest in diverse areas of healthcare, allowing me to grow academically and professionally. I am particularly fascinated by Mental health, which I believe will be instrumental in my future career and contributions to the field.. 

Timeline

Medical Assistant

Hill Country MHDD
01.2023 - Current

Health Sciences

Texas State University

Graduate - Diploma

Needville High School
Serena Gutierrez