Serena Harris
Vancouver,WA
Summary
Post-acute care specialist with extensive experience in healthcare, focusing on complex patient management and discharge planning. Expertise in interdisciplinary collaboration and proficiency in Epic Hyperspace. Achievements include significant reductions in psychotropic medication use in behavioral units while maintaining high-quality care for diverse patient populations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Post Acute Care Specialist
PACS (formerly, Prestige Care)
Vancouver, WA
05.2021 - Current
- Assessed patient referrals to identify and address clinical and psychosocial needs.
- Tracked program metrics across multiple reserve bed programs to inform performance improvements.
- Worked efficiently with Legacy Health staff members to ensure successful discharges.
Resident Care Manager
Sapphire Health Services
Portland, OR
12.2020 - 05.2021
- Completed admissions and conducted admission audits to ensure compliance and quality care standards
- Assisted DNS with infection control tasks to maintain a safe environment for residents
- Coordinated telehealth visits with remote providers to enhance access to healthcare for residents
Resident Care Manager
Healthcare at Foster Creek
Portland, OR
11.2017 - 08.2020
- Developed and implemented specialized care plans for residents classified as registered sex offenders, enhancing their treatment outcomes.
- Managed all-male behavioral unit, reducing psychotropic medication use through tailored interventions.
- Communicated critical updates to probation and parole officers to ensure compliance and coordination.
Charge Nurse
Healthcare at Foster Creek
Portland, OR
01.2017 - 11.2017
- Developed comprehensive care plans with interdisciplinary teams, ensuring tailored approaches for improved patient outcomes.
- Provided compassionate care to patients with diverse mental health conditions, fostering a supportive environment for recovery.
- Coordinated patient admissions and discharges, enhancing workflow efficiency and patient experience.
Education
Bachelor of Science - Nursing
University of Texas at Arlington
Arlington, TX08-2019
Skills
- Care coordination
- Insurance authorization
- Epic Hyperspace proficiency
- Microsoft Office Suite
- Time management
- Team collaboration
- Patient advocacy
- SNF/ICF/ALF/MCU
Certification
- Registered Nurse 201608689RN
Timeline
Post Acute Care Specialist
PACS (formerly, Prestige Care)
05.2021 - Current
Resident Care Manager
Sapphire Health Services
12.2020 - 05.2021
Resident Care Manager
Healthcare at Foster Creek
11.2017 - 08.2020
Charge Nurse
Healthcare at Foster Creek
01.2017 - 11.2017
Bachelor of Science - Nursing
University of Texas at Arlington