Serena Harter
Reading,PA
Summary
Versatile professional with experience spanning financial consulting at Alvernia University's O'Pake Institute and cash management. Excelled in customer service and financial services, significantly enhancing client satisfaction and investment portfolio customization. Skilled in Microsoft 365 and adept at fostering educational growth, demonstrating a unique blend of analytical and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Cashier
Redner's Warehouse Markets
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Financial Consultant
Alvernia University's O'Pake Institute
08.2023 - Current
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Collaborated with clients to develop customized investment portfolios.
- Helped clients make informed decisions about financial future.
Tutor
13th and Green Elementary
01.2023 - 05.2023
- Taught reading comprehension and writing tactics to improve reading and writing skills.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Provided positive feedback often to encourage continued reading success.
Education
Bachelor of Science - Accounting
Alvernia University
Reading, PA05-2027
Skills
- Payment Processing
- Cash Register Operation
- Payment Collection
- Drawer balancing
- Customer Service
- Cash Handling
- ID Verification
- Customer Assistance
- Proficient in Microsoft 365 Software
- Progress Monitoring
- Records Maintenance
- Financial Services
Timeline
Cashier
Redner's Warehouse Markets
06.2024 - Current
Financial Consultant
Alvernia University's O'Pake Institute
08.2023 - Current
Tutor
13th and Green Elementary
01.2023 - 05.2023
Bachelor of Science - Accounting
Alvernia University
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