Serena Hartzler
Manheim,PA
Overview
7
7
years of professional experience
Work History
Social Media Community Manager Intern
United Franchise Group
01.2024 - Current
- Responded promptly to questions, complaints, and inquiries on all social media platforms.
- Managed content and collaborated with multiple social media influencers.
- Created graphics for a new brands social media page.
- Met with people in all different departments and explored different career paths in business.
Marketing Intern
Warfel Construction Company
05.2023 - 08.2023
- Researched and assisted rebranding the safety department.
- Completed competitive analysis of 18 vertical and horizontal competitors in search of safety and DEI content and presented data to my boss and the superiors above her.
- Participated in large brainstorming sessions to gather professional opinions about Safety in construction.
- Created written content to be used in company proposals, trade shows, and the website.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Intramural Referee
Palm Beach Atlantic University
08.2022 - Current
- Interacted with students and faculty from all different backgrounds that resulted in many new relationships.
- Enforced rules and regulations of over 9 different sports to facilitate safe and fair play.
Operations, Marketing, and Accounting Intern
Warfel Construction Company
05.2022 - 08.2022
- Assisted and learned Marketing, Operations, Accounting, and Safety aspects of a corporation.
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
- Assisted VP of Finance with special projects and additional reporting requests.
- Quickly and accurately processed payments, credits and other transactions using company software applications.
- Contributed to mock-ups, email campaigns and social media content.
- Shadowed Project Managers, Assistants, and Executives in the Operations department.
- Shadowed Safety Engineer to conduct job-site inspections for safety hazards.
- Assisted with Safety reports and documentation.
Warehouse Worker
Veritas Press
05.2021 - 08.2021
- Assisted in operations and shipment to complete with precision and intentionality.
Kitchen Employee
Harvest Lane Farm
05.2017 - 08.2020
- Systematically prepared and baked assorted bakery items while interacting with customers placing and receiving custom orders.
Education
Bachelor of Arts - International Business And Spanish
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL05.2025
Languages
Spanish
Limited Working
Timeline
Social Media Community Manager Intern
United Franchise Group
01.2024 - Current
Marketing Intern
Warfel Construction Company
05.2023 - 08.2023
Intramural Referee
Palm Beach Atlantic University
08.2022 - Current
Operations, Marketing, and Accounting Intern
Warfel Construction Company
05.2022 - 08.2022
Warehouse Worker
Veritas Press
05.2021 - 08.2021
Kitchen Employee
Harvest Lane Farm
05.2017 - 08.2020
Bachelor of Arts - International Business And Spanish
Palm Beach Atlantic University - West Palm Beach
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