Summary
Overview
Work History
Education
Skills
Goals
Certification
Timeline
Generic

Serena Kiernan

Wesley chapel,Fl

Summary

Enthusiastic and organized professional with 8 years in customer service, currently completing a medical administration assistant program. Eager to leverage strong organizational skills and a passion for patient care in a medical administrative role, with a long-term goal of working with children.

Overview

8
8
years of professional experience
1
1
Certification

Work History

executive director

Chick-fil-A
08.2016 - Current
  • The executive director position is responsible for the front of house
  • In this position, my role is to make sure guest are being served and are happy with our service, making sure the employees are staying on task and putting our business first, gaining the trust from guest by getting their orders correctly and making sure the food comes out hot and fresh
  • If there is a situation that is happening, my job is to be there to fix it and make sure everyone is happy by the end of the day

Education

Stepful
11.2024

Pasco Hernando State College
Wesley chapel, Fl
11.2024

Diploma -

Osceola Fundamental High School
05.2016

Skills

    Customer Service Excellence: Skilled in delivering high-quality service and ensuring customer satisfaction

    Effective Communication: Strong interpersonal skills for working with patients, staff, and cross-functional teams

    Organizational Ability: Experienced in managing tasks efficiently, keeping operations running smoothly, and prioritizing responsibilities

    Problem-Solving: Proficient in handling conflicts and addressing issues calmly and effectively

Goals

My goal is to work in the medical field and continue my career working with children.

Certification

  • CPR certification

Timeline

executive director

Chick-fil-A
08.2016 - Current

Pasco Hernando State College

Diploma -

Osceola Fundamental High School

Stepful

Similar Profiles

CREATE PROFILE
Serena Kiernan