Serena Li
Covina,CA
Summary
Dynamic and detail-oriented Dental Assistant with extensive experience at Reflection Dental Group. Proficient in dental record management and patient education, I excel in fostering teamwork and enhancing patient care. My strong communication skills and commitment to confidentiality ensure a seamless patient experience while maintaining high standards of equipment maintenance and sterilization.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Reflection dental group
Walnut, CA
06.2024 - Current
- Conducted routine maintenance of equipment used in dentistry operations.
- Educated patients on treatment procedures and post-procedure home care.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Gathered and documented patient medical and dental histories and vital signs.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Medical Office Assistant
Evergreen chiropractic clinic
City of industry, CA
06.2023 - 01.2024
- Run the whole clinic work(treatment, cleaning,files management, paperwork management)
- Contact and schedule an MRI Lab if a patient needs to have an MRI done
- Maintained confidentiality of records relating to clients' treatment
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Scheduled appointments for patients via phone and in person.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Volunteer
Herald Christian health center
Rosemead, CA
12.2020 - 12.2021
- Prepared petitions, complaints and subpoenas for abuse cases presented in court.
- Collaborated with other volunteers to create a positive work environment.
- Organized and maintained records of volunteer hours and donations.
Volunteer
Herald Christian health center
El Monte, CA
05.2020 - 12.2020
- Work at registration spot and help every patients
- Record and upload every patients' paperwork
- Work at the check in place and check out place, stamp patients' vaccination cards
- Answer patients' questions as best as I could
Education
High School Diploma -
Northview High School
Covina, CAAssociate of Science - Public Health
Mountain San Antonio College
Walnut, CASkills
- Dental record management
- Equipment maintenance
- Sterilization techniques
- Customer service
- Appointment scheduling
- Insurance verification
- Patient education
- Team collaboration
- Time management
- Effective communication
- Attention to detail
Awards
- Associated Board of the Royal Schools of Music Piano grade 5
- Shanghai Musicians Association Piano grade 7
Timeline
Dental Assistant
Reflection dental group
06.2024 - Current
Medical Office Assistant
Evergreen chiropractic clinic
06.2023 - 01.2024
Volunteer
Herald Christian health center
12.2020 - 12.2021
Volunteer
Herald Christian health center
05.2020 - 12.2020
High School Diploma -
Northview High School
Associate of Science - Public Health
Mountain San Antonio College
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