Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Lopez

Pasco

Summary

My thing is I really enjoy being around people and sharing my energy and skills in a dynamic hospitality professional with a proven track record at Obella, excelling in guest engagement and service prioritization. Recognized for training new staff and enhancing customer satisfaction through exceptional service. Skilled in cash handling and multitasking, ensuring efficient operations in high-pressure environments. Committed to delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Obella
06.2022 - 11.2025
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed guest orders using POS system, ensuring accuracy and efficiency.
  • Trained and mentored new servers on restaurant policies and menu items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Housekeeper

Super8
03.2025 - 07.2025
  • Conducted quality inspections of cleaned rooms, ensuring high guest satisfaction levels.
  • Implemented efficient cleaning schedules to optimize room turnover rates.

Education

GED -

New Horizons
Pasco, WA
09-2024

Skills

  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Service prioritization
  • Sales expertise
  • criti thinking
  • multitasking

Timeline

Housekeeper

Super8
03.2025 - 07.2025

Server

Obella
06.2022 - 11.2025

GED -

New Horizons
Serena Lopez