Serena Reid
Pleasantville,NJ
Summary
Team-oriented and well-organized individual searching for employment with a company to help exceed company objectives.
Overview
18
18
years of professional experience
Work History
Cashier
Ocean Casino Resort
02.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Hair Stylist
Kin Hairitage Salon
04.2019 - 11.2019
- Responsible to give information on how to care for hair
- Consulting with clients and analyzing their hair to suggest proper hair treatments and styles
- Treat hair with moisture treatments and scalp treatments
- Upselling salon products and services
- Promotes on social media sites to increase clientele.
General Cashier
Borgata Hotel Casino & Spa
11.2004 - 03.2019
- Operate P.O.S
- Cash register system
- Manage the register, including all credit card and cash operations
- Receive payments and present change to customers
- Ensure a balance of the register at the end of the shift
- Appeal to impatient or irritated customers, especially during rush hours.
Education
27 Credits - Hospitality Management
Atlantic Cape Community College
Poker 101 and 102 -
Casino Gaming Institute
01.2007
High School Diploma - General Studies
Franklin K. Lane High School
Queens, NY01.2002
Skills
- Customer Relations/Service
- Shift Management
- Accuracy and Math
- POS System
Timeline
Cashier
Ocean Casino Resort
02.2022 - 08.2022
Hair Stylist
Kin Hairitage Salon
04.2019 - 11.2019
General Cashier
Borgata Hotel Casino & Spa
11.2004 - 03.2019
27 Credits - Hospitality Management
Atlantic Cape Community College
Poker 101 and 102 -
Casino Gaming Institute
High School Diploma - General Studies
Franklin K. Lane High School