Serena Silvetti

Cashier, helped contribute to open the new store, stocked shelves, priced items, customer service

Cashier, sandwich maker, expedite, drive thru etc

• Used pallet jacks to move items to and from warehouse locations that I also wrapped for shipment.
• checked food merchandise quality and temp checks to prevent resending out damaged or bad product.
• Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Reviewed inventory sheet against shipments received and alerted manager of discrepancies.

• Stored food properly to prevent spoilage, cross-contamination and illnesses.
• Delivered superior customer service focused on quality and meeting customer needs.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Assisted customers, including answering questions and preparing orders.

• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Learned roles of other departments to provide coverage and keep store operational.
• Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.

Cashier, order taker/ drive thru, sandwich builder, handed out orders, janitorial duties, food production/ prep, customer service.