Serena Vazquez

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Operated equipment and machinery according to safety guidelines.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

I would handle all calls and emails with residents and future prospect. I also created leases for my residents and helped with their move in process. I also dealt with residents hands on daily with an questions or problems they might have . I also got to handle their social media accounts and get creative with canva and post on their daily to help promote the business.

• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

• Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
• Serviced, cleaned and restocked restrooms.
• I made sure everything was cleaned and stocked so everything can run smoothly for each day

• Developed detailed reports to document quality control findings
• Facilitated root cause analysis and corrective action for quality control issues
• Maintained inspection records and documentation associated with quality program
• Took measurements using micrometers, calipers and other measuring instruments
• Performed special inspections on new materials and products to meet brand specifications
• Trained personnel in quality control processes and procedures
• Evaluated product samples against customer specifications and industry standards
• Cleaned, maintained, calibrated, or repaired measuring instruments or test equipment, such as dial indicators, fixed gauges, or height gauges

• Managed and coordinated multiple projects while ensuring timely completion
• Responded quickly to meet customer needs and resolve problems
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
• Focused on learning new skills and staying updated with industry changes
• Identified ways to improve efficiency in operations and implemented process changes
• Worked with coworkers to complete tasks
• Committed to delivering excellent customer service while working in a fast-paced environment
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.