Serena Virgen
Lake Elsinore,CA
Summary
Recently moved and had to resigned from my previous job, moved to Los Angeles and looking to work as soon as possible, available any day at any time. willing to work any positions available.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier
Taco Bell
Inglewood, California
08.2022 - 09.2023
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Built and maintained productive relationships with employees.
- Offered customers carry-out service at completion of transaction.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed sales transactions to prevent long customer wait times.
- Maintained work area and kept cash drawer organized.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted and balanced cashier drawers.
Picker Packer
TechStyle Fashion
Perris, California
03.2021 - 12.2022
- I was working through a agency as a temp to hire
- I worked mornings I would pick orders with a cart and used a iPod
- I would pack the orders and worked with iPads
- I would work with my team to meet the expected time
- Stocked shelves with incoming merchandise as needed.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
Cashier and Packer
Kentucky Fried Chicken (KFC) / TacoBell
01.2020 - 03.2021
- Started January2020 worked as a cashier and Packer due to my previous experience
- As of October2020 I was promoted to shift-lead and worked taking orders, making orders, for kfc and taco bell along with counting safe money, drawers, counting inventory
- I would also close and open the store
- I quit due to my recent move, and my last day was March25th2021
Cashier
Kentucky Fried Chicken (KFC)
San Juan Capistrano
08.2019 - 12.2019
- This was my first job while in high-school, I worked every weekend or when available
- Captured the tasks given to me quickly and efficiently
- Very confident and independent in my work
Seasonal Worker
Bath and Body works
Lake Elsinore, CA
12.2019
- Worked days and nights7pm-1 am mostly
- Very different from what I was used to, different environment but helped me to grow out of my comfort zone
- Ended work due to it being seasonal
Education
High School -
Temescal Canyon High School
06.2020
Skills
- POS systems
- Data entry
- Order verification
- Time management skills
- Cleaning and sanitizing
- Purchase assistance
- Hospitality and accommodation
- Cash handling and management
- Gift card handling
- Customer assistance
- Clear communication
- Sales transactions
- Conflict resolution
- Attention to detail
- Cash register operation
- Basic math
- Multitasking and organization
- Customer service
- Dependability and reliability
- Staff training
- Cash handling
- Empathy and patience
- Cash drawer balancing
- Team collaboration
- Written and verbal communication
References
- Stephanie, Bejarano, General manager, (951)623-9160, (951)674-3300, KFC/Taco Bell, Lake Elsinore, CA, Store number: (951)674-3300
- Karina, Mendoza, General manager, (909)630-1901, KFC, San Juan Capistrano, CA
- Esmerelda, Rosales, Assistant manager, (951)201-1392, KFC, Lake Elsinore, CA
Timeline
Cashier
Taco Bell
08.2022 - 09.2023
Picker Packer
TechStyle Fashion
03.2021 - 12.2022
Cashier and Packer
Kentucky Fried Chicken (KFC) / TacoBell
01.2020 - 03.2021
Seasonal Worker
Bath and Body works
12.2019
Cashier
Kentucky Fried Chicken (KFC)
08.2019 - 12.2019
High School -
Temescal Canyon High School