Sereniti Calloway
Lake Elsinore,CA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Somers Tax Services
01.2021 - Current
- Calendar Management, scheduling appointments and meeting for executives
- Communication Handling, directing phone calls, responding to emails promptly, drafting and proofreading correspondence
- Document Management, filing, organizing and maintaining physical and digital records
- Customer Service, providing information and assistance to customers by handling customer inquiries in an engaging and professional manner.
Processing Manager
Education Advisory Group
12.2019 - 01.2021
- Established work schedules, assignments, and production sequences to meet production goals
- Submitted forbearance requests and annual recertification paperwork
- Communicated service expectations and timelines to clients
- Promoted procedural changes to streamline processes and improve efficiency
- Managed a large pipeline of clients accurately and efficiently
- Prepared and submitted consolidations and income drive repayment plan applications to loan servicers.
Education
Anatomy and Physiology 1 and 2 with labs, Microbiology with lab, Chemistry - Pre-Nursing
California Baptist University
05.2027
East Lake Medical College
12.2023
Skills
- Patient Care
- Vital Signs Monitoring
- Infection Control
- Medical Procedures
- Documentation
- Communication
- Observation
- Team Collaboration
- Empathy and Compassion
- Adaptability
- Time Management:
- Safety Protocols
- Ethical Standards
Certification
Certified Nursing Assistant
Timeline
Administrative Assistant
Somers Tax Services
01.2021 - Current
Processing Manager
Education Advisory Group
12.2019 - 01.2021
Anatomy and Physiology 1 and 2 with labs, Microbiology with lab, Chemistry - Pre-Nursing
California Baptist University
East Lake Medical College
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