Summary
Overview
Work History
Education
Skills
Timeline
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Serenitie Salinas

San Antonio,TX

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience

Work History

Crew Member

Mcdonalds
09.2023 - 02.2024
  • Brewed coffee and tea and changed out drink station syrups.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Receptionist

Blue Armor Security
06.2019 - 08.2021
  • Corresponded with clients through telephone.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Travis Early College High School
San Antonio, TX
06.2023

Certificate of Business Administration -

San Antonio College
San Antonio, TX
05.2023

Skills

  • Order Management
  • Inventory Restocking
  • Customer Engagement
  • Customer Service
  • Drive-Thru Operations
  • Complex Problem-Solving
  • Supplies Monitoring and Restocking
  • Performance Improvement
  • Telephone Etiquette
  • Teamwork and Collaboration
  • Taking Orders
  • Cash Handling

Timeline

Crew Member

Mcdonalds
09.2023 - 02.2024

Receptionist

Blue Armor Security
06.2019 - 08.2021

High School Diploma -

Travis Early College High School

Certificate of Business Administration -

San Antonio College
Serenitie Salinas