Serenity Florez
Carlsbad,NM
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Teacher
San Jose Childcare Center
08.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Administrative Assistant
Christensen Building Group
01.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Liaised between clients and vendors and maintained effective lines of communication
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Assisted coworkers and staff members with special tasks on daily basis
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Christensen Building Group
05.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Southeast New Mexico College (SENMC)
Carlsbad, NMCarlsbad High School
Carlsbad, NM05.2022
Skills
- Adobe Systems Adobe Acrobat
- Customer Service
- Mail Management
- Excel Spreadsheets
- Records Management
- Microsoft Windows
Timeline
Teacher
San Jose Childcare Center
08.2023 - Current
Administrative Assistant
Christensen Building Group
01.2023 - 08.2023
Administrative Assistant
Christensen Building Group
05.2022 - 01.2023
Southeast New Mexico College (SENMC)
Carlsbad High School
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