Marlena Pawesiema
Polacca,AZ
Summary
Dedicated Front Desk Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Teacher Assistant
First Mesa Elementary School
08.2016 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Monitored and reported student progress and development, offering mentoring as needed.
- Oversaw classroom operations during teacher and parent meetings.
- Monitored students during quizzes and tests.
- Graded assignments and reported individual progress to teacher.
- Distributed tests, assignments and handouts per teacher specifications.
Deli Clerk
Bashas' Markets
12.2014 - 07.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Observed customer purchases in line and differentiated between standard portions.
- Accurately operated cash register to process customer payments.
Education
Certification in Patient Care Technician - Patient Care
Brookline College
Tempe, AZ12.2012
High School Diploma -
Hopi Jr. Sr. High School
Keams Canyon, AZ05.2008
Skills
- Communication
- Problem solver
- Flexibility
- Teamwork
- Active Listening
- Problem-Solving Ability
- Critical Thinking
- Microsoft Internet Explorer
- Adobe Systems Adobe Acrobat
- Filing
- Computer software
- Time Management
- Clerical Support
- Microsoft Windows
- Microsoft Word
- Coordination
- Microsoft Excel
- Teamwork
- Responsible
Timeline
Teacher Assistant
First Mesa Elementary School
08.2016 - Current
Deli Clerk
Bashas' Markets
12.2014 - 07.2016
Certification in Patient Care Technician - Patient Care
Brookline College
High School Diploma -
Hopi Jr. Sr. High School
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