Serenity Kiss
Danielsville,PA
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Counter Person
2 Brothers Pizzeria and Restaurant
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed multiple tasks in high-volume environment.
Banquet Server
Woodstone Country Club
10.2021 - 10.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
High School Diploma -
Northampton Area High School
Northampton, PA06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Hospitality service expertise
- Handling complaints
- Memory retention
- Accurate money handling
Certification
- CPR/AED Certification
- [PA] Driver's License
- First Aid Certification
Timeline
Waitress/Counter Person
2 Brothers Pizzeria and Restaurant
12.2023 - Current
Banquet Server
Woodstone Country Club
10.2021 - 10.2024
- CPR/AED Certification
- [PA] Driver's License
- First Aid Certification
High School Diploma -
Northampton Area High School
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