Summary
Work History
Education
Skills
Timeline
Generic

Serenity Mays

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Customer Service

Beauty Time Hair Store
06.2023 - 08.2023
  • Enhanced customer experiences by providing timely and accurate information on products and services.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Streamlined communication processes for increased efficiency in addressing customer inquiries.
  • Developed rapport with customers through active listening and tailored assistance, fostering loyalty.

Education

No Degree -

Pa Cyber School
SpringField Pa
06.2025

Skills

  • Positive Attitude
  • Team Collaboration
  • Empathy Display
  • Active Listening
  • Telephone Etiquette
  • Written Communication
  • Product Knowledge
  • Attention to Detail
  • Effective Communication
  • Customer Service
  • Call Documentation
  • Multitasking Abilities
  • Patience Maintenance

Timeline

Customer Service

Beauty Time Hair Store
06.2023 - 08.2023

No Degree -

Pa Cyber School
Serenity Mays