Serenity McCarthy
Keansburg,NJ
Summary
Energetic worker with a background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques, and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Beacon Hill Country Club
Atlantic Highlands, NJ
05.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Saint John Vianney High School
Holmdel, NJ06-2023
Some College (No Degree) - Criminal Justice
Montclair State University
Montclair, NJSkills
- Train Other Employees
- Supply Restocking
- Animal Handling
- Customer service and assistance
- Facility Cleaning
- Effective customer communication
- Animal Grooming
- Order Management
- Food Running
- Guest Engagement
- Table Bussing
- Sales Techniques
- Service prioritization
- POS operation
- Strong Work Ethic
- Positive and professional
- Exceptional customer service
- Teamwork and Collaboration
- Behavior Observation
- Critical Thinking
- Adaptability
Affiliations
- Dog-Sitting
- Baby-Sitting
Accomplishments
- Honors Student
- Captian of old sports teams
Certification
- High School Diploma
Languages
English
Professional
References
References available upon request.
Timeline
Server
Beacon Hill Country Club
05.2022 - Current
High School Diploma -
Saint John Vianney High School
Some College (No Degree) - Criminal Justice
Montclair State University
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