Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serenity Richardson

Little Elm,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations, experienced in time management, customer service, and problem solving. Recognized for exemplary customer service and team collaboration.

Overview

2
2
years of professional experience

Work History

Private Childcare Provider

Mccall Family
Prosper, TX
10.2023 - Current
  • Provided safe and nurturing environment for children.
  • Organized activities to stimulate physical, mental and emotional growth of the children.
  • Developed daily schedules with designated playtime, meals, rest periods and outdoor activities.
  • Encouraged good behavior among the children by setting clear rules and expectations.
  • Built a relationship with family through friendly interactions and follow-up communication.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Implemented discipline strategies when needed while ensuring the safety of all children.

Pool Gate Guard

SAF Guarding
Little Elm, Texas
06.2024 - 09.2024
  • Greeted patrons and checked pool passes for validity.
  • Monitored the facility to ensure safety of guests.
  • Provided directions and answered questions from guests.
  • Enforced rules and regulations set by management.
  • Conducted regular patrols of the pool area for security purposes.
  • Managed guest complaints in a professional manner.
  • Maintained accurate records of all incidents that occurred on site.
  • Utilized customer service skills to resolve disputes between patrons.
  • Investigated accidents that occurred within the pool area.

Stylist Sales Associate

Davids Bridal
Frisco, TX
09.2024 - 11.2024
  • Greeted customers, provided excellent customer service, and answered questions.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Organized merchandise displays to attractively showcase products.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
  • Resolved customer issues promptly by following established procedures for resolution.
  • Became the top saleswoman in my store, my second week of training.
  • Made youngest and top sell person in the first month of being there.

Server Assistant

Outback Steakhouse
Prosper , TX
04.2025 - Current
  • Inspected restaurant equipment regularly for maintenance issues or malfunctions.
  • Followed health code standards while handling food and beverage items.
  • Recorded accurate inventory counts of beverages, condiments and other supplies.
  • Customer Service:
    Servers are the primary point of contact for customers, taking orders, delivering food, and addressing any inquiries or complaints.
  • Order Accuracy:
    Servers ensure orders are correct and delivered promptly and efficiently.
  • Table Management:
    Servers are responsible for maintaining cleanliness and tidiness at their assigned tables, including clearing and resetting them.

Service Assistant Responsibilities:

  • Greeting and Seating:
    Service assistants greet guests, seat them in a timely manner, and ensure a smooth transition to the server.
  • Bussing Tables:
    They clear and reset tables, preparing them for the next guests.

    Sidework:
    Service assistants assist with tasks like stocking side stations, refilling water, and providing other necessary services.


    They may help servers with tasks like delivering drinks or clearing plates, ensuring a smooth flow of service.

Additional Notes:

  • Outback Steakhouse emphasizes hospitality and a positive work environment for its employees.
  • Both servers and service assistants are expected to adhere to health and safety regulations.
  • The specific responsibilities may vary depending on the location and the role of the employee.

Education

Associate of Arts - Liberal Arts

Colorado Christian University
Denver, CO
05-2026

High School Diploma -

Homeschool
Little Elm, TX
05-2025

Skills

  • Conflict resolution techniques
  • Organizational abilities
  • Problem-Solving
  • Interpersonal Skills
  • Time management abilities
  • Reliability
  • Professionalism
  • Team Oriented
  • Critical Thinking
  • Sewing proficiency
  • Deadline-oriented
  • Relationship Building
  • Product Recommendations
  • Customer Service
  • Written and verbal communication

Timeline

Server Assistant

Outback Steakhouse
04.2025 - Current

Stylist Sales Associate

Davids Bridal
09.2024 - 11.2024

Pool Gate Guard

SAF Guarding
06.2024 - 09.2024

Private Childcare Provider

Mccall Family
10.2023 - Current

Associate of Arts - Liberal Arts

Colorado Christian University

High School Diploma -

Homeschool