Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

SERENITY RIERSON

Winnie,USA

Summary

Dedicated barista and sustainability advocate with an eagerness to pursue work in the IT field. Demonstrates strong organizational and teamwork skills, contributing to a positive work environment and mentoring new team members. Passionate about continuous learning and applying problem-solving abilities to enhance operational efficiency and sustainability efforts. Recently acquired the A+ certification for general IT topics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
02.2023 - 08.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Student Sustainability Officer

Everett Community College
09.2021 - 06.2022
  • Led sustainability initiatives, fostering eco-friendly practices campus-wide. Organized events, educated peers, and implemented green solutions, driving measurable environmental impact.
  • Analyzed campus resource usage, identifying key areas for improvement. Developed data-driven strategies to reduce waste and energy consumption, presenting findings to administration.
  • Partnered with faculty, staff, and student groups to create a cohesive sustainability plan. Facilitated workshops and formed cross-departmental teams to implement green initiatives.

Barista

Starbucks
06.2021 - 09.2021
  • Work seamlessly with the team to handle high-volume periods. Share product knowledge with colleagues. Contribute to a positive work environment through open communication.
  • Execute complex drink recipes with precision. Maintain strict adherence to food safety protocols. Ensure accurate cash handling and transaction processing.
  • Fostered team synergy, ensuring seamless operations during peak hours. Mentored new hires, accelerating their integration and skill development.
  • Maintained impeccable cleanliness standards, contributing to consistent health inspection success. Mastered intricate drink recipes, ensuring product consistency.

Education

Bachelor's Degree in Arts -

University of Washington Bothell
Bothell, WA
06.2024

Associate's Degree in Applied Science - Computer Science

Everett Community College
Everett, WA
06.2022

High School Diploma -

Glacier Peak High School
Snohomish, WA
06.2022

Skills

  • Hard worker

  • Organized

  • Fast learner

  • Problem solver

  • Teamwork

  • Leadership

  • Word

  • Powerpoint

  • Excel

  • Customer service

  • Attention to detail

  • Project management

Accomplishments

    NASA OPSPARC Winner (2018)

    Newspaper Spotlight for great work ethic

Certification

COMPTIA - A+ Certification (2025)

COURSERA -

  • Technical Diagnostics & Troubleshooting Techniques
  • Cybersecurity & Privacy
  • The Microsoft 365 Ecosystem
  • Essential Aspects of Software, Hardware, and Data Backup

Timeline

Barista

Starbucks
02.2023 - 08.2025

Student Sustainability Officer

Everett Community College
09.2021 - 06.2022

Barista

Starbucks
06.2021 - 09.2021

Bachelor's Degree in Arts -

University of Washington Bothell

Associate's Degree in Applied Science - Computer Science

Everett Community College

High School Diploma -

Glacier Peak High School

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