Serenity Watts
Abilene,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
BootBarn
08.2023 - Current
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Tractor Supply Company
09.2022 - 02.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receptionist
Star CDJR
12.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Associates Of Applied Science - Sonography
Cisco College
Abilene, TX08.2022
High School Diploma -
Ischool High School
Lewisville, TX07.2021
Skills
- Strong Interpersonal Communication
- Cash Register Operation
- In-Store Support
- Sales Expertise
- Excellent People Skills
- Critical Thinking
- Customer Satisfaction
- Verbal Communication
Timeline
Sales Associate
BootBarn
08.2023 - Current
Sales Associate
Tractor Supply Company
09.2022 - 02.2023
Receptionist
Star CDJR
12.2021 - 05.2022
Associates Of Applied Science - Sonography
Cisco College
High School Diploma -
Ischool High School
Similar Profiles
Kenneth LinaresKenneth Linares
Sales Associate at BootBarnSales Associate at BootBarn
Richard LawsonRichard Lawson
Key Holder at BootBarnKey Holder at BootBarn
Anna CahillAnna Cahill
Sales Associate at BootBarnSales Associate at BootBarn
Rileigh FinkRileigh Fink
Assistant Store Manager at BootbarnAssistant Store Manager at Bootbarn
Mihee KotatsuMihee Kotatsu
General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.