Summary
Work History
Education
Skills
Volunteer Experience
Affiliations
Certification
Accomplishments
Professional Experiences
Timeline
AccountManager
Serenity Jackson

Serenity Jackson

Port Orange,FL

Summary

Motivated and hard-working entry-level MOT student looking for experience in outpatient orthopedics, neuro, psych, and military-affiliated settings to develop skills as a future Occupational Therapist in a challenging and rewarding environment.

Work History

Student Worker

University Of St. Augustine For Health Sciences
Saint Augustine, FL
09.2022 - Current
  • Checked out and checked in study materials and other items such as textbooks, bone models, assistive devices, and goniometers to physical therapy and occupational therapy students and faculty using library computer system.

Physical Therapy Technician

Carolina Sportscare & Physical Therapy
Beaufort, SC
09.2021 - 02.2022
  • Executed interventions of modalities or exercise to active and retired military servicemembers and civilians as directed by therapist or assistant.
  • Performed hot-cold packs placement, paraffin, or electrical stimulation under direction of therapist or assistant.
  • Documented patient progress on flow charts and reported changes to therapist.

Sales Associate

Marine Corps Exchange (MCX) - MCRD Parris Island
Parris Island, SC
04.2021 - 09.2021
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to military servicemembers.
  • Rotated stock and restocked shelves to maintain product availability, food safety, and store appearance.
  • Trained new employees on customer service, money handling, organizing strategies, and using POS cash register system.
  • Provided customer service to 300-400 Marine recruits and drill instructors on "Liberty" days with assistance from fellow Marine Corps Community Service (MCCS) employees and directors.

Hostess

Carrabba's Italian Grill
Daytona Beach, FL
07.2020 - 11.2020
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Retail Associate

Kohl's Stores, Inc.
Port Orange, FL
06.2019 - 08.2019
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Performed cash, card and check transactions to complete customer purchases and sold Kohl's credit cards to increase store profit.

Seasonal Retail Associate

Kohl's Stores, Inc.
Port Orange, FL
09.2018 - 12.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Performed cash, card and check transactions to complete customer purchases and sold Kohl's credit cards to increase store profit.

Server

Cracker Barrell Old Country Store
Palm Coast, FL
01.2018 - 08.2018
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Master of Occupational Therapy -

University of St. Augustine For Health Sciences
Saint Augustine, FL
04.2024

Certificate - Physical Therapy Technician

Martinsburg College
Martinsburg, WV
04.2022

Certificate in Medical Assisting -

Martinsburg College
Martinsburg, WV
01.2022

Bachelor of Science - Health Sciences

University of Central Florida
Orlando, FL
05.2021

Associate of Arts - General Studies

Daytona State College
Daytona Beach, FL
05.2018

Skills

  • Networking with staff
  • Time management
  • Project management
  • Training
  • Team building
  • Customer Service
  • Verbal and Written Communication
  • Google Proficiency
  • Social Media Management
  • Microsoft Proficiency

Volunteer Experience

The Chapel – Ormond Beach, FL

Worship Band Leader/Guitarist/Vocalist 07/2015 – Current

  • Volunteered 500+ hours and performed as vocalist and instrumentalist to support inspirational worship services to 150+ members.

Student Occupational Therapy Association (SOTA) – St. Augustine, FL  

Treasurer 12/2022 Current  

  • Works with the Faculty SOTA Advisor to deposit funds in organization account and prepares documents for disbursement of funds.
  • Creates and manages the SOTA budget using Microsoft Excel and reimburses SOTA board members using Venmo.

Student Veterans of America (SVA) USAHS Chapter – St. Augustine, FL 

President 01/2022 Current 

  • Plans and executes events to boost camaraderie among Physical Therapy and Occupational Therapy student veterans and military supporters.
  • Expanded SVA membership by 95% with successful, proactive strategies and developed partnerships with related clubs and service organizations.

Social Media Chair 09/2022 – Current

  • Developed graphics and visual content using Canva for social media platforms such as Instagram and LinkedIn.

Vice President – 09/2022 – 01/2022 

  • Represented organization at SVA NatCon and other SVA events.
  • Organized special activities and events for existing club members, including service projects, social events, and meetings.

Treasurer – 09/2022 – 01/2022 

  • Keeps track of budget and communicates with faculty sponsor to use funds.

Decibel Church – Beaufort, SC

Worship Band Leader/Guitarist/Vocalist – 03/2021 – 03/2022

  • Volunteered 125+ hours and performed as vocalist and instrumentalist to support inspirational worship services to 100+ members.

Various Locations of Shadowing Hours CompletedFlorida and S. Carolina 

Observer – 02/2020 – 09/2021

  • Completed 110 occupational therapy shadowing hours in various settings such as a school for Autism, outpatient pediatrics, adult and older adult population, hand therapy, school therapy via Telehealth.
  • Completed 32 physical therapy shadowing hours in outpatient pediatrics, adult, and older adult populations (sports injuries, joint replacements, musculoskeletal disorders, lymphedema, dry needling, etc.).

Military and Community Service Hours Beaufort, SC

U.S. Navy and Marine Corps Volunteer – 12/2020 – 04/2021

  • 42 volunteer hours and 6+ Letters of Appreciation from the U.S. Navy and U.S. Marine Corps: Wreaths Across America, Marine Corps Family Team Building (FTB) - MCRD Parris Island, Single Marine Program (SMP), Junior Enlisted Association (JEA), Naval Hospital Beaufort

The Paragon School for Autism – Winter Park, FL

UCF Undergraduate Research Volunteer – 01/2020 – 03/2020

  • Recorded data for UCF research professor on the behavior of adolescents with Autism while they participated in a Judo Program and Nutrition Program.

Young Life UCF Campus Ministry Orlando, FL 

Worship Leader/Guitarist/Vocalist/Percussionist –08/2019 – 12/2019

  • Volunteered 40+ hours and lead 50+ UCF students in worship with music and prayer to boost undergraduate student morale and engage in religious activities.

The Chapel Ormond Beach, FL

Children’s Ministry Volunteer – 12/2017 – 12/2018

  • Volunteered 15+ hours and aided teacher with class activities, games, and Bible lessons.

Rymfire Elementary School – Palm Coast, FL 

Summer School Volunteer/Observer – 07/2018

  • Volunteered 15+ hours and aided students in 3rd-5th grade with class activities to help children stay cognitively engaged.

Old Kings Elementary School Palm Coast, FL

Volunteer/Observer – 05/2018

  • Volunteered 15+ hours and tutored sixth grade students with learning disabilities on classwork to help them achieve their academic goals.

Affiliations

  • Student Veterans of America (SVA)
  • Florida Occupational Therapy Association (FOTA)
  • American Occupational Therapy Association (AOTA)
  • Student Occupational Therapy Association (SOTA)
  • National Society of Leadership and Success (NSLS)
  • UCF Pre-Occupational Therapy Organization (POTO)
  • National Society of High School Scholars (NSHSS)


Certification

  • HeartSaver First Aid - American Red Cross
  • Basic Life Support Certified (BLS) - American Red Cross

Accomplishments

  • Paid to perform the National Anthem at USAHS Spring 2023 Commencement and Hooding Ceremony to 200+ people in an audience of Physical Therapy and Occupational Therapy graduates, faculty, and families.
  • 6+ Letters of Appreciation from the U.S. Navy and U.S. Marine Corps from 2020 to 2022
  • Woman’s Scholarship recipient from Grand Haven Golf Club - Spoke at Grand Haven as a guest, May 2018

Professional Experiences

Student Veterans of America (SVA) NatCon 2023

01/2023 - Orlando, FL

Florida Occupational Therapy Association (FOTA) Conference 2022

10/2022 - Clearwater, FL

University of St. Augustine for Health Sciences (USAHS) Research Conference

10/2022 - St. Augustine



Timeline

Student Worker

University Of St. Augustine For Health Sciences
09.2022 - Current

Physical Therapy Technician

Carolina Sportscare & Physical Therapy
09.2021 - 02.2022

Sales Associate

Marine Corps Exchange (MCX) - MCRD Parris Island
04.2021 - 09.2021

Hostess

Carrabba's Italian Grill
07.2020 - 11.2020

Retail Associate

Kohl's Stores, Inc.
06.2019 - 08.2019

Seasonal Retail Associate

Kohl's Stores, Inc.
09.2018 - 12.2018

Server

Cracker Barrell Old Country Store
01.2018 - 08.2018

Master of Occupational Therapy -

University of St. Augustine For Health Sciences

Certificate - Physical Therapy Technician

Martinsburg College

Certificate in Medical Assisting -

Martinsburg College

Bachelor of Science - Health Sciences

University of Central Florida

Associate of Arts - General Studies

Daytona State College
Serenity Jackson