Sereta Boghossian
Killeen,TX
Summary
Dynamic and adept professional with proven expertise in client handling, sympathetic and emotional support for families, most notably at GCLC Autism Clinic. Excelled in creating organized environments and implementing effective intervention plans, showcasing strong problem-solving and communication skills. Demonstrated excellence in customer service and sensitive information handling, contributing to enhanced client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/ Stylist
The Lash Cove
Pantego, Texas
04.2021 - 05.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greet clients
- Maintain multiple tech appointment schedules to ensure organization of daily operations
- Assist in cleaning and sanitation of tech tools to ensure client health and safety
- Fill in lash technician for absent stylists
Behavior Technician
GCLC Autism Clinic
Hobbs, NM
09.2016 - 05.2018
- Assesed client behaviors for appropriate diagnosis
- Record and collect client data
- Provided one-on-one support to clients with autism spectrum disorders
- Implemented individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop treatment strategies.
- Maintained detailed records of client behaviors and interventions via SOAP notes
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Worked with agency billing, privacy insurance billing and Medicaid billing
Education
Bachelor Of Applied Arts And Science - Sociology
Eastern New Mexico University
Portales, NM12.2017
Skills
- Verbal and written communication
- Administrative Skills
- Time Management
- Listening Skills
- Customer Service
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- File Organization
- Hospitality services
- Sensitive information handling
- Guest Relations
Timeline
Front Desk Receptionist/ Stylist
The Lash Cove
04.2021 - 05.2023
Behavior Technician
GCLC Autism Clinic
09.2016 - 05.2018
Bachelor Of Applied Arts And Science - Sociology
Eastern New Mexico University