Serfina Higiso
Des Moines,IA
Summary
Dedicated Home Health Aide and Patient Care Technician experienced in delivering compassionate support and efficient task completion. Achieved high productivity through effective communication, critical thinking, and strong organizational skills. Focused on optimizing patient care and enhancing client relationships by applying advanced knowledge in monitoring, vital signs measurement, and post-operative care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Care Technician
UnityPoint Health - Meriter Hospital
Des Moines, IA
04.2026 - Current
- Monitored vital signs and reported changes to healthcare team members.
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Assisted nursing staff with daily patient care tasks and activities.
- Provided compassionate support to patients during treatments and procedures.
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
Home Health Aide
Iowa Home Care LLC
, Iowa
07.2025 - 09.2025
- Supported clients with daily living activities to promote comfort and safety.
- Delivered companionship and emotional support to foster client well-being.
- Monitored client health by recording vital signs and reporting changes.
- Provided companionship and emotional support to enhance client well-being.
- Facilitated personal hygiene and dressing for clients, ensuring dignity and comfort.
Patient Observation Tech
UnityPoint Health
10.2024 - 07.2025
Self Checkout Host
Walmart
Des Moines, US
08.2019 - 10.2019
- Assisted customers with scanning their items as a self-checkout host at Walmart.
- Assisted customers with self-checkout machines to enhance shopping experience.
- Maintained cleanliness and organization of self-checkout area for customer safety.
- Troubleshot technical issues with self-checkout systems to ensure smooth operation.
Education
High school or equivalent -
Scavo Alternative High School
Certificate - CNA
Mercy College
Des Moines, IASkills
- Vital sign monitoring
- Patient care
- Patient bedside care
- Personal care assistance
- Mobility assistance
- Clinical documentation
- Medical charting
Certification
- CPR Certification, 11/01/23, 11/01/24
- Patient Observation Tech at UnityPoint Health, 10/07/24, 07/28/25
CUST
Work Permit: Authorized to work in the US for any employer
Timeline
Patient Care Technician
UnityPoint Health - Meriter Hospital
04.2026 - Current
Home Health Aide
Iowa Home Care LLC
07.2025 - 09.2025
Patient Observation Tech
UnityPoint Health
10.2024 - 07.2025
Self Checkout Host
Walmart
08.2019 - 10.2019
High school or equivalent -
Scavo Alternative High School
Certificate - CNA
Mercy College