Serge Isidore Jr
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Apartment Rental Services
Miami, Florida
10.2023 - Current
- Responded promptly to emergency situations using appropriate resolution strategies.
- Monitored CCTV surveillance system footage for suspicious activities.
- Inspected buildings periodically for signs of intrusion or damage.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Investigated suspicious activity or incidents according to company guidelines.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
Valet Supervisor
Parksafe
Miami Beach, Florida
01.2023 - 10.2023
- Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
- Performed daily inspections of parking areas to ensure they were clean and well-maintained.
- Investigated incidents involving damage or theft of property or vehicles.
- Assisted with hiring processes such as interviewing candidates and conducting background checks.
- Ensured safety protocols were followed by all valet personnel.
- Participated in weekly meetings with other supervisors to discuss operational issues.
- Monitored the performance of team members to ensure quality service was provided to customers.
- Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.
Order Fulfillment Associate
Home Depot
Hollywood, Florida
10.2019 - 04.2023
- Tracked shipments and updated customers on delivery progress.
- Utilized barcode scanners to track all merchandise movements accurately.
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Processed incoming orders in a timely manner according to company standards.
- Maintained accurate records of orders, shipments, and inventory.
- Processed customer orders with accuracy and efficiency.
- Collaborated with team members to complete tasks efficiently and effectively.
Life Insurance Agent
Primerica
Miami Gardens, Florida
06.2016 - 03.2020
- Assisted customers in selecting the right life insurance coverage for their needs.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Educated clients on various types of life insurance policies available in the market.
Busser/Host
China Lake Restaurant
Miami Gardens, Florida
03.2014 - 01.2018
- Delivered food orders to tables in a timely manner according to company standards.
- Maintained a friendly attitude towards customers at all times.
- Communicated with kitchen staff regarding any special requests from customers.
- Organized storage areas for clean dishes and stocked linens.
- Ensured that each table was properly set before seating guests.
Education
Broward College
Fort Lauderdale, FLSkills
- CCTV monitoring
- Attention to detail
- Time management
- Leadership development
- Communication skills
- Conflict resolution
- Report writing
- Active listening
- Teamwork
- Team supervision
Certification
- Life and Annuities 2016
- Forklift 2020
- Security Class D 2023
- Google I.T Fundamentals 2025
- Google Networking Fundamentals 2025
- Google How To Be A Power User 2025
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Spanish
Professional
Affiliations
- I.T certifications
- Self-Development
- Religious Studies
- Language Learning
References
References available upon request.
Timeline
Unarmed Security Officer
Apartment Rental Services
10.2023 - Current
Valet Supervisor
Parksafe
01.2023 - 10.2023
Order Fulfillment Associate
Home Depot
10.2019 - 04.2023
Life Insurance Agent
Primerica
06.2016 - 03.2020
Busser/Host
China Lake Restaurant
03.2014 - 01.2018
Broward College