SERGEI LEMPERT
Tampa,FL
Summary
Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to partner and customer satisfaction, business goals and sales excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Supervisor
Cintas Corporation
06.2021 - Current
- Developed and implemented processes that directly contributed to customer satisfaction and revenue growth.
- Supervised a service team that consistently executed on short and long-term sales and service goals.
- Maximized teams’ quarterly performance, consistently finishing in the top 10 percent across the region.
- Exceeded safety goals as a safety champion, ranking 1st in the division for FY24.
Independent Adjuster
Renfroe
08.2020 - Current
- Completed company required deployment training
- Certified in State Farm Estimatics, State Farm Fire Broadcast, State Farm Policy (Wind/Hail), State Farm Auto Broadcast
Service Sales Representative
Cintas Corporation
03.2019 - 06.2021
- Responded to customer requests for products, services, and company information.
- Met all customer needs including service levels, handle time and productivity.
- Increased sales through proactive and relationship-driven contact strategies.
Co-Owner Manager
Wholesale Auto Market Inc
06.2010 - 03.2019
- Managed day-to-day business operations, including accounting, finance, sales, and public relations.
- Reconciled daily sales, returns and financial reports.
- Managed employees by supervising daily tasks.
- Consulted with customers to assess needs and propose optimal vehicle and financing solutions.
Education
High School Diploma -
High School #4
Skills
- Critical thinking
- Conflict Resolution
- Process Optimization
- Team training and development
- Customer Service
- Inventory Management
Certification
Florida All Lines Adjuster
State Farm Estimatics
State Farm Auto
State Farm Fire
State Farm Policy (Wind/Hail)
Timeline
Service Supervisor
Cintas Corporation
06.2021 - Current
Independent Adjuster
Renfroe
08.2020 - Current
Service Sales Representative
Cintas Corporation
03.2019 - 06.2021
Co-Owner Manager
Wholesale Auto Market Inc
06.2010 - 03.2019
High School Diploma -
High School #4
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