Sergio Aguilar
Edinburg,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Total Wireless Independent Retailer
Verizon
United States
08.2024 - Current
- In partnership with a great brand like Total Wireless. In the process of opening stores, leading, and driving the sales growth in the Texas market.
- Build out the remodel of ad retail store in corporate plans and specs
- Led team to enhance customer service experience, resulting in improved satisfaction ratings.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Lead the remodel of a retail stores in accordance with city codes and standards
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Trained and mentored new employees on customer service best practices and product knowledge.
- Currently managing and leading 7 retail locations and 20 employees
Managing Member and Founder
Danzai Construction LLC
Edinburg, Texas, United States
05.2020 - Current
- General Contractor, real estate investor in new home construction, and multi family projects. Current experience in scheduling sub contractors. Worked closely with city inspectors and subcontractors to correct deficiencies in the home construction process. Ordered and scheduled materials for various projects in order to meet deadlines. I am able to speak, read, and write in both English and Spanish, allowing me to effectively communicate and build strong working relationships with others. As an experienced entrepreneur I am used to working long hours and managing my time so that projects are completed on a timely manner. I have experience in negotiating contracts, estimates, dealing with lenders, title companies, and banks. I am used to walking the home once completed with buyers to discuss opportunities and promptly correct any areas in a timely manner within warranty guidelines. I also have strong passion for sales.
- Directed project management initiatives ensuring timely delivery and adherence to budget constraints.
- Oversaw the construction of 1-4 new homes at a time until completion
- Resolved any customer concerns when it came to a new home
- Oversaw contract negotiations fostering strong relationships with clients and subcontractors.
- Implemented safety protocols enhancing workplace safety and compliance with industry regulations.
- Streamlined operations through process improvements reducing waste and increasing team productivity.
- Analyzed project performance metrics identifying areas for efficiency gains and cost reductions.
- Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
- Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs. Secured credit lines with vendors like McCoys, Home Depot, Lowes, and other vendors
- Developed and maintained client relationships, leading to increased customer satisfaction and repeat business.
- Drove revenue growth by identifying potential business opportunities one example secured land and financing for new home construction projects
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Authorized Dealer
Metro by T-Mobile
Texas and Colorado
10.2013 - 03.2023
- Managing Member of Mesquite PCS LLC operate 20 Wireless Retail stores in McAllen, San Juan, Alamo, Edinburg, Donna, Pharr, Weslaco Tx., Laredo Tx., Colorado
- In partnership with Metro by T-Mobile, in the process of launching stores in the South Tx. Western Slope Colorado, and Utah
- Managed over 50 employees on-boarding activities, renewals, buyers, and sellers.
Retail Sales Manager (High Volume)
T-Mobile
Rio Grande Valley
06.2010 - 10.2013
- Currently overseeing one of the highest volume locations in Texas planning and execution of daily, monthly, quarterly, and yearly sales objectives
- Currently training several Assistant Retail Store Managers creating and delivering individual performance plans
- Led sales team to achieve quarterly revenue goals through strategic coaching and performance management.
- Developed and implemented training programs to enhance product knowledge and customer engagement skills.
Retail Training Sales Manager
T-Mobile
Victoria
09.2007 - 06.2010
- Planning and execution of daily, monthly, quarterly, and yearly sales objectives
- Expert in coaching and setting expectations for my direct reports and peers across market level
- Responsible for customer retention, service levels, and creating a win/win situation within my retail location
- Experience in hiring, training, and developing new hires at market level P&L reporting
- Responsible for day to day operations, payroll, and cost control
- Prepared weekly schedules using data and budgets in order to meet customer demands and sales objectives
- Developed and implemented new sales and marketing strategies to increase business results.
- Experience partnering with city, community, and marketing representatives to increase T-Mobile brand presence
- Developed and implemented training programs to enhance staff product knowledge and customer engagement skills.
- Analyzed market trends to identify growth opportunities and inform sales strategies for competitive advantage.
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Assistant Retail Sales Manager
T-Mobile
Corpus Christi
06.2006 - 09.2007
- Accountable for expense reporting and inventory control
- Responsible for planning sales events within my retail unit
- Meeting or exceeding sales goals
- Guiding the professional development of Assistant Retail Managers
- Hiring, developing, and coaching sales leaders
Produce Manager
H-E-B
Corpus Christi
06.1998 - 06.2006
- Managing (sales, gross, and labor) in produce dept.
- Strong Merchandising skills
- Responsible in rotation and inspection of produce quality at store level
- Inventory management
- Trained and mentored staff on best practices for product handling and customer service.
- Oversaw daily operations of produce department, ensuring optimal product quality and freshness.
Education
BBA - Marketing
Texas A&M University Corpus Christi
Corpus Christi, TX01-2003
Skills
- Marketing
- Construction Management
- Sales Management
- Customer Retention
- Upselling strategies
- Goal-oriented mindset
- Customer service
- Relationship building
Accomplishments
- Supervised team of between 20-50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Spanish
Full Professional
Timeline
Total Wireless Independent Retailer
Verizon
08.2024 - Current
Managing Member and Founder
Danzai Construction LLC
05.2020 - Current
Authorized Dealer
Metro by T-Mobile
10.2013 - 03.2023
Retail Sales Manager (High Volume)
T-Mobile
06.2010 - 10.2013
Retail Training Sales Manager
T-Mobile
09.2007 - 06.2010
Assistant Retail Sales Manager
T-Mobile
06.2006 - 09.2007
Produce Manager
H-E-B
06.1998 - 06.2006
BBA - Marketing
Texas A&M University Corpus Christi