Sergio Aragon
Albuquerque,NM
Summary
Dynamic professional with extensive experience at Vons Grocery Store, excelling in customer service and team leadership. Proven ability to enhance productivity through effective training and streamlined processes. A fast learner and multitasker, adept at managing operations while ensuring compliance and fostering positive customer relationships.
Overview
19
19
years of professional experience
Work History
File Maintenance Clerk
Vons Grocery Store
Simi Valley, CA
11.2019 - 10.2024
- Processed data entry for various documents, ensuring compliance with established guidelines and standards.
- Safeguarded confidential information by adhering to strict security protocols when handling sensitive materials.
- Reduced misplaced documents by meticulously labelling folders and maintaining proper filing procedures.
- Supported departmental projects through efficient management and timely retrieval of necessary documents.
- Increased productivity with quick response times when locating crucial information for colleagues or clients.
Cashier
Vons Grocery Store
Simi Valley, CA
07.2009 - 10.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced registers at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Supervisor
Vons Grocery Store
Simi Valley, CA
09.2005 - 10.2024
- Led daily operations, ensuring compliance with safety standards and company policies.
- Managed team performance, providing coaching and mentorship to enhance productivity.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
- Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
- Oversaw customer service initiatives, improving satisfaction through effective issue resolution.
Education
High School Diploma -
Sylmar High School
Sylmar, CASkills
fast learner
good with my hands
fast on my feet
team player
multitasker
great customer service
Accomplishments
high check out success rate
managed fast check out lines
Languages
English
Timeline
File Maintenance Clerk
Vons Grocery Store
11.2019 - 10.2024
Cashier
Vons Grocery Store
07.2009 - 10.2024
Supervisor
Vons Grocery Store
09.2005 - 10.2024
High School Diploma -
Sylmar High School