Sergio Balsera
Winter Park,FL
Summary
Talented HR professional experienced at recruiting for all levels, from entry-level to executive. Open and clear communicator with collaborative and hardworking style.
Overview
34
34
years of professional experience
Work History
Project Manager
MOD GROUP
Winter Park, United States
08.2017 - 08.2022
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Regional HR Partner
Grainger
Tampa, FL
06.2002 - 12.2017
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Recruited top talent to maximize profitability.
- Instructed senior leaders on appropriate employee corrective steps.
HR Director
Alliant Foodservice
Tampa, Florida
05.1996 - 06.2002
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Recruited and hired [Number] key leadership positions to strengthen management team.
- Designed [Type] employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Recruited top talent to maximize profitability.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
Employee Relations Manager
Tampa General Healthcare
Tampa, FL
06.1994 - 07.1997
- Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Recruited top talent to maximize profitability.
- Instructed senior leaders on appropriate employee corrective steps.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
EEO Specialist
Hillsborough County
Tampa, FL
11.1989 - 04.1994
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
MBA - Human Resources Management
University of Tampa
Tampa, FL1998
Bachelor of Arts - Business Adminsitration
University of South Florida
Tampa, FL1988
Skills
- Timely Project Completion
- Talent Acquisition
- Talent Management
- Partnership Development
- Communication/Negotiation Skills
- Bilingual (Spanish)
Timeline
Project Manager
MOD GROUP
08.2017 - 08.2022
Regional HR Partner
Grainger
06.2002 - 12.2017
HR Director
Alliant Foodservice
05.1996 - 06.2002
Employee Relations Manager
Tampa General Healthcare
06.1994 - 07.1997
EEO Specialist
Hillsborough County
11.1989 - 04.1994
MBA - Human Resources Management
University of Tampa
Bachelor of Arts - Business Adminsitration
University of South Florida
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