Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Night Auditor
Best Western Premier
Portland, OR
02.2020 - 08.2024
Processed guest check-outs, including payment processing and providing receipts.
Responded to customer inquiries regarding hotel services, reservations, directions.
Answered telephone calls from customers related to billing inquiries or complaints.
Resolved customer issues quickly while maintaining a high level of professionalism.
Greeted arriving guests and checked them in to their rooms.
Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
Custodian
VA Medical Hospital
Orlando, FL
01.2016 - 09.2016
Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Cashier
Macy's
Athens, GA
05.2011 - 12.2015
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Issued receipts, refunds, credits or change due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Aviation Ordnanceman
US Navy
Yokosuka, Japan
06.2002 - 04.2006
Operated ground support equipment such as tow tractors, cranes, hoists, tugs and forklifts.
Maintained and repaired armament, ammunition, and related equipment in accordance with technical orders.
Conducted routine maintenance on aircraft weapons systems such as loading, unloading, testing, inspecting, and arming and disarming munitions.
Maintained detailed records of maintenance activities performed during shift.
Calibrated test instruments used during maintenance procedures on weapons systems.