Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Cervantes

Ventura,CA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Supportive Team Lead with five years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Reality project coach

Walmart
10.2023 - Current
  • Facilitated stakeholder meetings for better collaboration between internal departments involved in the project.
  • Strengthened relationships with key stakeholders by maintaining open lines of communication, regularly soliciting feedback, and delivering on commitments made during negotiations.
  • Reduced project completion time by streamlining communication channels and optimizing workflow processes.

Team Lead

Walmart
10.2016 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Education

High School Diploma -

Oxnard High School
Oxnard, CA
06.2012

Skills

  • Profit and Loss Reporting
  • Performance Improvement
  • Team Member Motivation
  • Team-Building Exercises
  • Team Meetings
  • Workload Delegation
  • Leadership
  • Prevention Strategies

Timeline

Reality project coach

Walmart
10.2023 - Current

Team Lead

Walmart
10.2016 - Current

High School Diploma -

Oxnard High School