Created detailed documentation of projects from initiation through completion.
Collaborated with internal departments to ensure successful implementation of projects.
Performed risk assessment activities to identify potential issues or delays in project delivery.
Evaluated performance metrics related to overall success of projects.
Developed and implemented project plans to ensure successful completion of projects on time and within budget.
Coached team members on best practices related to project management processes.
Provided guidance and support to project teams throughout the project lifecycle.
Managed communications between all parties involved in the development process.
Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
Outlined work plans, assessed resources and determined timelines for projects.
Analyzed project outcomes and implemented lessons learned for continuous improvement.
Maintained close connection with project personnel to quickly identify and resolve problems.
Conducted regular team meetings to monitor project progress and address any concerns.
Transportation Broker
NYC Trucking Llc
Rio Grande City, TX
11.2018 - Current
Negotiated and arranged transport of goods with shipping or freight companies.
Created documents of load plans, cargo cleanliness inspections and transportation processes.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Monitored social media and online sources for industry trends.
Business Owner
Andy's Transport Llc
Pharr, TX
06.2016 - 10.2018
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Conducted target market research to scope out industry competition and identify advantageous trends.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Trained and developed 4 team members throughout 2-year business history.
Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Learned and remained updated on statutory requirements and regulations.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Maintained up-to-date administrative records to monitor operational conditions.
Kept all building areas and equipment functional and well-organized to promote business performance.
Applied human resources expertise to optimize hiring, training and performance.
Retail Sales Representative
Pepsi-Cola Bottling Company
Hidalgo, TX
04.1993 - 02.2016
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Generated brand awareness and positive product impressions to increase sales.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Inspected merchandise for quality and arranged proper display location on floor.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Assisted customers by answering questions and fulfilling requests.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.