Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sergio Colunga

Mount Vernon,United States

Summary

Experienced owner and analytical problem-solver with talents for team building, leading, and motivating employees. Excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Studio Owner

Mixed By Craze
05.2023 - Current
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated partnerships with other businesses in the area for cross-promotional opportunities that benefited both parties involved.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed daily operations for a seamless client experience, ensuring a professional and welcoming environment.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Automotive Detailer Manager

Northfresh Detail
01.2022 - 05.2023
  • Coordinated exterior and interior washing of vehicles and inspected finished work to verify employee compliance with detailing standards.
  • Oversaw inventory, equipment maintenance and bay cleaning and instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Trained detail team to deliver best possible service to customers with quality work.
  • Established team priorities, maintained schedules and monitored performance.
  • Encouraged departmental employees to present positive, exemplary image to customers.

Lead Delivery Driver

Judd & Black
01.2021 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes and completed rush deliveries on tight timetables.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded and unloaded 5 delivery vans per shift.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Head Gardener

C & A Lawncare
11.2015 - 01.2021
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Utilized lawn striping methods for healthy grass and trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Education

High School Diploma -

Mount Vernon High School
Mount Vernon, WA
06.2012

Skills

  • Scheduling and Coordinating
  • Administration and Reporting
  • Performance Tracking and Evaluations
  • Employee Coaching
  • Goal Management
  • Customer Experience
  • Customer Satisfaction
  • Hazardous Chemicals
  • Detail Work
  • Creative Solutions
  • Business Operations
  • Hand and Power Tools
  • Polishing Equipment
  • Human Resource Management

Certification

  • CEA - Certified Audio Engineer

Timeline

Studio Owner

Mixed By Craze
05.2023 - Current

Automotive Detailer Manager

Northfresh Detail
01.2022 - 05.2023

Lead Delivery Driver

Judd & Black
01.2021 - 01.2022

Head Gardener

C & A Lawncare
11.2015 - 01.2021

High School Diploma -

Mount Vernon High School

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Sergio Colunga