Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sergio Contreras

Highland,CA

Summary

Experienced server and bartender with a strong focus on customer service and teamwork. Dedicated to always presenting with a positive attitude and proving guests with excellent service. Demonstrates track-record of handling high customer flow and busy kitchen flow efficiently.

Overview

12
12
years of professional experience

Work History

Server/Bartender

Olive Garden
San Bernardino, California
11.2021 - Current
  • Highly focused on customer service, exceeding expectations in a fast-paced environment.
  • Ability to efficiently multi-task while serving multiple tables and providing refills in a timely manner
  • Taking initiative and surpassing expectations in assisting coworkers by running food and drinks, refilling and cleaning side stations, and assisting other tables
  • Always maintained a positive and attentive attitude with customers and fellow peers.
  • Developed good working relationships with other bartenders working in a small space and efficiently delegated tasks while multitasking with food and drink orders.

Assistant Manager

Pacsun
Rancho Cucamonga, California
08.2015 - 05.2021
  • Assisted general manager with writing schedules and daily operations.
  • Implimented inventory management skills to maintain stock levels.
  • Trained new staff on customer service, product knowledge, restocking, and refolding.
  • Ensuring full floor coverage while using staff to their full potential and taking customer flow into consideration.

Smog Technician

A Solutions
San Bernardino, California
07.2013 - 07.2015
  • Ran state certified smog station and performed opening and closing procedures on a daily basis
  • Daily tasks consisted of calibrating machines, checking air pressures, running diagnostics on dyno
  • Tested and evaluated cars for state approval

Education

Some College (No Degree) - Business Management

Mt. San Jacinto College
San Jacinto, CA

Skills

  • Punctual
  • Multi-Tasker
  • Bilingual
  • Team Collaboration
  • Workflow optimization
  • Leader

Languages

Spanish
Professional

Timeline

Server/Bartender

Olive Garden
11.2021 - Current

Assistant Manager

Pacsun
08.2015 - 05.2021

Smog Technician

A Solutions
07.2013 - 07.2015

Some College (No Degree) - Business Management

Mt. San Jacinto College