Sergio Dorado - Casas
Ciopinos
South San Francisco,CA
1
Language
1
Certification
16
years of professional experience
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Engaging and reliable professional with extensive experience in the hospitality industry. Demonstrated expertise in multitasking, inventory management, and maintaining cleanliness, contributing to seamless operations and enhanced customer loyalty.
Work History
Server/Bartender
6 Months- Provided exceptional customer service to enhance guest satisfaction and retention.
- Operated cash register and processed payments accurately and efficiently.
- Prepared and served a variety of beverages following cocktail recipes and standards.
- Maintained cleanliness and organization of bar area to comply with health regulations.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Managed inventory levels, ensuring availability of key supplies for smooth operations.
- Handled cash transactions accurately while providing change to customers promptly.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
Server
1 Year 9 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu presentation and daily specials to enhance guest experience.
- Managed order accuracy and timely delivery to optimize dining efficiency.
- Collaborated with kitchen staff to ensure seamless communication during service.
Lead Server
6 Years 6 Months- Led team in delivering exceptional dining experiences through effective communication and service standards.
- Trained and mentored new staff on menu items, service protocols, and customer engagement techniques.
- Managed workflow efficiency during peak hours to ensure timely service and guest satisfaction.
- Collaborated with kitchen staff to coordinate food orders and maintain quality control during service.
Bartender
11 Years 7 Months- Crafted and served diverse beverage selections, ensuring customer satisfaction and adherence to hotel standards.
- Maintained clean and organized bar area, promoting a welcoming environment for guests.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
- Collaborated with kitchen staff to coordinate timely drink service during high-volume events.
- Implemented process improvements for drink preparation efficiency, reducing wait times during peak hours.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Outgoing personality
Engaging personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Cash register operation
Menu memorization
Hospitality service expertise
Languages
Spanish
Native or Bilingual
Certification
Food handler
RBC
Timeline
Server/Bartender
Ciopinos
03.2026 - CurrentRead More
Server
Izzy's Steaks & Chops
02.2024 - 11.2025Read More
Bartender
Hotel Jasper
02.2015 - 2019Read More
Lead Server
Tropisueno
03.2011 - 09.2017Read More
South San Francisco
High School Diploma
Read More